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Title: - Platform Manager Location: ORLANDO, FL, 32801 Duration: 12 months (with possible extensions) Job title : Platform Manager style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" Role Summary/Purpose: style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" continuing to build a world class Marketing Organization committed to driving results with our retail and payments partners while also delivering leading customer experiences. Within our Marketing Organization, our Document and Content Management Team oversees the creation, updating, maintenance and governance of various content and communications. We are a seeking a Platform Manager to use Marketing Technology (for example, Docu-Nova, an inhouse system) to create, update and deliver customer required communications. style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" Reporting to the Docu-Nova Platform Leader, the Platform Manager is responsible for accurately creating, updating, and creating various types of customer required communications. The Platform Analyst is an expert cardholder content, legal templates, document formats, and delivery across all marketing channels. style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" Essential Responsibilities: style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" Create, update and test regulatory-required cardholder documents using relevant Martech style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" Consistently maintain a 99.9 accuracy level for templates, content blocks, and documents style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" Program manage the tactical execution of multiple online and printed templates for internal clients using Workfront to obtain required approvals and to release file to requestors. style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" Ensure content, templates and documents meet client requirements, SYF/Client brand standards, channel requirements, legal and regulatory guidelines. style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" Liaise with key business partners to support activities pertaining to interpretation of specifications for new builds, release scheduling, deployments, installations and configurations for CHD applications and related platforms, including databases. style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" Create or modify XML, Schema Definitions (XSD) as needed to create and/or update content blocks, templates, and documents. style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" Qualifications/Requirements: style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" 3-5 years of JavaScript experience style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" 2-3 years of XML experience style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" 2-3 years of XSD, Data Model, and JavaScript experience style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" 2+ years of Program Management, preferably Agile style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" Desired Characteristics: style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" Bachelor's Degree in Computer Science, Information Services, Information Technology style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" Master's degree preferred style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" Analytical thinking style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" Prior work experience supporting Marketing functions style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" Prior work experience in Financial Services style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" Oracle database experience style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" Experience working in and navigating a highly regulated business style="font-variant-ligatures:normal; font-variant-caps:normal; orphans:2; text-align:start; widows:2; -webkit-text-stroke-width:0px; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; word-spacing:0px" Strong problem solving, analysis and reporting skills