DescriptionYou Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.DescriptionThis position will be part of the Global Account Processing Network (GAPN) Organization within the Global Billing Strategy and Transformation (GBST) team. The GBST team focuses on digitization, innovation, analytics, demand management, automation, and business process transformation to enable CMs to derive the value of our digital capabilities, solutions, and experiences while reducing paper communication. The candidate will be responsible for the following:
Accountable for leading all Project Phases: Analysis, Requirements Gathering; Project Plan, General Counsel’s Organization (GCO) & Compliance Alignment/Approval, and Risk Assessment.
Extend project support on all efforts that impact the GBST team.
Translate Business/Stakeholder requirements into scope as needed.
Facilitate and lead cross-functional initiatives across multiple business functions.
Lead and coordinate testing and output verification, where applicable.
Develop and maintain strong relations with stakeholders/colleagues across different geographies and organizational levels.
Provide complex analytical support to project-based work.
Turn data into valuable actionable insights and opportunities.
Conduct basic quantitative analysis and produce cost-benefit analysis (CBA).
Support GBST team in creating proposals to gain leadership’s buy-in based on analysis.
Have a passion for structured and ad-hoc analytics, innovation, process design, and digital capabilities in a fast-paced, dynamic work environment.
Minimum Qualifications
Project Management Skills, leading strategic capability, and reengineering projects in cross-functional settings.
Experience working with process improvement and/or business process design.
Excellent analytical, communication, problem solving skills, and attention to detail.
Understanding of financial analysis and working with Business and Technology Teams/Units.
Ability to challenge upwards and influence without direct authority.
Excellent communication skills to clarify expectations and drive alignment.
Ability to collaborate with teams across the organization with a sense of urgency and commitment to deadlines and deliverables.
High attention to detail and thoroughness with strong organizational skills.
Have a positive “can-do” attitude and be a team player.
Comfortable with constant change and ambiguity.
Must be proficient with MS tools (Word, Excel, Project, Visio, and PowerPoint)
Proficiency with SQLHive, Visio, Excel, and PowerPoint for compelling presentations is a plus.
Preferred Qualifications
Undergraduate Degree preferred or equivalent proven work experience; formal Project Management education is a plus.
QualificationsSalary Range: $55,000.00 to $105,000.00 annually bonus benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.Job: ProjectPrimary Location: US-Florida-SunriseSchedule Full-timeReq ID: 24012046
Full-time