P/T Shipping & Administrative Associate (Bilingual English/Spanish)

ENTTEC is an Australian-headquartered manufacturer of professional entertainment lighting and control products used in theme parks, live events, and architectural installations worldwide. Join our Orlando team to keep orders flowing and customers happy. This role blends hands-on warehouse work (shipping/receiving, inventory) with purchasing, inside sales, and customer service support.

What you’ll do

Answer phone calls and route them to the appropriate person or department.

Shipping & Receiving: Pick, pack, label, and ship via ShipStation (UPS & FedEx); check in deliveries; resolve discrepancies.

Inventory Management: Perform cycle counts and reconcile variances.

Purchasing Assistance: Create and track POs, follow up on ETAs, coordinate with other ENTTEC offices, and keep item data current.

Sales Assistance: Prepare quotes, enter orders, answer phones and emails, update the CRM, coordinate RMAs, route technical questions, and assist with prospecting (e.g., research, list building, and light outreach under guidance).

eBay Listings Management: Create and optimize listings (titles, photos, specs, pricing), maintain inventory sync, respond to buyer messages, process orders/returns, and coordinate shipping via ShipStation.

Other related tasks: We are a small team, so assisting with related shipping and administrative activities throughout the day, and being able to multitask, is imperative.

What you’ll bring

Experience in warehouse/operations, logistics, customer service, or administrative support.

Comfortable with spreadsheets (Excel/Google Sheets).

Familiar with ShipStation (or similar).

Excellent written and verbal communication skills.

Organized, accurate, and communicative; able to juggle multiple tasks.

Physical: Able to lift up to 25 lbs; standing required only during warehouse functions (e.g., picking/packing).

Bilingual (English/Spanish).

Status: Part-Time

Schedule: Monday–Friday, 12 Noon – 4:00 PM (12:30 Noon - 4:30 or 1 PM - 5 PM are also acceptable)

NO PHONE CALLS PLEASE