Quality Engineer

What You Will Do

• Actively seek continuous improvement and automation opportunities within the testing process
• Acquire and apply expertise in the quality engineering discipline, provide guidance, assistance, and direction to others
• Identify, recommend, and effectively execute standard practices applicable to the discipline
• Adhere to internal policies/procedures and applicable regulatory guidelines
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Collaboratively engage with relevant stakeholders at all levels, both internal and external, to shift from finding defects to proactively preventing defects
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
• Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exist
• Provide quick feedback throughout the development and design process; analyze, and reports on the test results to confirm that the quality of the intended solution is met.
• Supports test planning (including testability of requirement), test design/development test case automation and test execution to achieve business outcomes. Integrates directly into a team’s continuous delivery process, augmenting the delivery of quality software and ensuring speed, agility and risk management.
• Serve as a partner and provide ongoing support to the enterprise and/or business, aligning to Testing Methodology and QE best-practices
• Analyze the end-to-end solution (business, solution requirements, architecture, blueprints, etc.) requirements to recommend pragmatic and sound test specific solutions for own area; may analyze, develop, debug, and maintain test suites (automated/ manual), traceability matrix; and log defects/assist in defect resolution, as required
• Implement effective test strategies and providing guidance to delivery teams in using tools / setting up environments that support on-going quality and traceability
• Support the team in test activities across the testing lifecycle, with a focus on value driven outcomes, and assist in defining test data and test environment requirements
• Leverage virtual assets to support virtualization of any incomplete, unavailable code, service, database, etc.
• Understanding of test data management to reuse automated test data provisioning capabilities to be able to adopt a standard test data tool set.
• May begin to support source code management looking for opportunities to effectively leverage tools and engineering practices (DevOps tools and processes, SV, monitoring tools and process, etc.
• Contribute on the design and development process to ensure built-in-quality code
• Implement test scripts ensuring they are integrated into the continuous integration, delivery, and testing (CI/CD/CT) pipeline for functional and non-functional automation (performance, readiness / reliability testing (ORT), accessibility, security) following agreed upon approach using available frameworks.
• Responsible and / or accountable for documenting and supporting the proactive identification of end-to-end test solution designs and early automation opportunities.
• Work collaboratively with the development team to define and validate appropriate user stories, acceptance criteria and definitions of done / ready.
• Apply the principles of Behavior, Test-Driven Development (BDD / TDD), and focus on value driven outcomes.
• Provide feedback, reporting and analytics on overall quality, performance, user experience, and future bug prevention.

• Contribute to various operational activities and prescribed engineering processes
• Be knowledgeable of quality engineering practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area
• Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk activities as necessary
• Conduct internal and external research projects; support the development, delivery of presentations, and communications to management or broader audience

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit; Support knowledge-sharing across teams and with relevant stakeholders, ensuring knowledge is codified, monitored, tracked, and managed
• Work collaboratively with the team and leadership to proactively identify and resolve issues related to product quality
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within own team
• Keep others informed and up to date about the status, progress of projects, and all relevant or useful information related to day-to-day activities
• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

• Experienced working professional role providing specialized testing planning, design, automation and execution services
• Solid debugging and problem-solving skills – solving moderately complex problems
• Supports the introduction and adherence to new / advanced techniques, and approaches in testing and automation (e.g., BDD, Rapid Software Testing)
• Foundational experience in software configuration and code management
• Good expertise in build / code / release management to enable defect avoidance
• Solid business and technology acumen, works with other stakeholders to identify opportunities to benefit the Client and / or introduce operational improvements
• Ability to drive work efforts related to moderately complex applications / systems / projects within one product line / business
• Ability to work independently and with minimal guidance and direction
• Collaborative team player
• Future focused - foresees issues and gaps and identifies industry trends

• BS degree in Computer Science or related Engineering discipline; or equivalent practical experience.
• 3-5 years of relevant experience.
• Background of the Financial Services Industry. Knowledge on Commercial Lending Business, retail banking, Treasury Management, and Credit Adjudication
• Strong experience in understanding functional requirements, plan, design and execute end-to-end tests.
• Create & execute the integration and end-to-end test scenarios & cases.
• Strong experience in test automation development for full stack components using Parasoft SOATest, Selenium WebDriver, Rest Assured, TestNG, Business Driven Development (BDD), Cucumber.
• Experience and continuous testing mindset in CI/CD environment.
• Good experience working in Java and JSON. Ability to write code/ functions for complex scenarios, integration points and supporting multiple technologies (legacy and digital).
• Excellent hands-on experience using tools like Jenkins, Mavin, Jira /JTMF, Bitbucket
• Relational Database – SQL writing and understanding of queries, and statements.
• Experience with API testing

• Good experience with Splunk
• Experience using Unix scripting and commands, XLM, and Python.
• Data and File transfer testing for Batch Processing / Scheduling, FTP, IBM MQ / Distributed MQ
• Experience in Test strategy and planning.
• Test Leadership experience

• Prolonged periods of remaining stationary at a desk and working on a computer
• Must be able to lift to 15 lbs., as needed
• Must be able to work on-site (corporate/client offices), as needed (not applicable for 100% remote roles)
• Occasionally required to bend, kneel, crouch, and reach overhead.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment.
• Specific vision abilities required include close vision, the ability to tolerate fluorescent lighting, and the ability to adjust focus.