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In partnership with the Sales, Customer Service, Operations and Accounting departments, this role is focused on supporting contracting, sales, and collection of space and from our exhibitors, through our event cycles. The right candidate will always have our client’s experience at top of mind, be incredibly solutions minded, and be detail oriented.This role will be based out of our office in Orlando and will need to be able to commute in daily. Responsibilities:Provide Salesforce CRM and EXPOCAD support in various aspects of the event cycles including contract management and entry, sales reports, data quality assurance and process documentation.Act as a liaison between the Sales, Operations and Accounting teams to identify opportunities for improvement within Salesforce. Work closely with Sales users to analyze source system data and identify data anomalies as well as data definition inconsistenciesEstablishes and enforces best practices and data standardizationSupport the Sales team onsite at events as neededIdentify and deliver the roll out of new process improvements in collaboration with the transformation. Play a key role in user acceptance testing for technology rollouts.Own the development and maintenance of process documents, flagging operational inefficiencies and suggesting improvements to the Sales, Operations and AccountingOversees management of the live floor plan throughout the sales cycle and runs daily back-upsDelivers requested Sales reports to key stakeholders and sales teams (i.e., pipeline reporting, outstanding items etc.) in a timely basis.Maintain and update all present and new data for exhibitors and prospects, including maintenance of floorplans for multiple shows.Process in Sales Force (CRM) and in Expo cad as necessary exhibit space contracts and all related forms for applicable shows.Assist in the collection and management of signed contracts. Follow up on contract and amendment signatures along with deposits when necessaryAssist in scanning/saving of contracts and amendments when received by exhibitor and after countersigned by SalesSupport file maintenance including booth floor plan changes, adjusting exhibitor agreementsPrepare and run reports for sales on a by show basis outlining opportunity status and outstanding items