Vacancy expired!
- Manage the Salesforce platform – day-to-day maintenance, upgrades, releases, environment management, architecture, reporting, governance, testing and release management. This understanding should translate into ensuring all UO data and process governance and best practice guidelines are followed prior to system design and implementation
- Lead the design, configuration, testing and deployment of new Salesforce functionality, processes, architecture and reporting while ensuring connectivity in related and downstream processes, data integrity and following architectural standards.
- Identify new declarative Salesforce functionality, Apps and tools that could have a positive impact on business processes and lead the conversation with internal and external teams to vet potential implementation and assess potential impact the Salesforce ecosystem
- Act as a SME in business reviews of new tools/functionalities, make recommendations and help support business case development
- Lead the development of documentation to ensure accurate and effective documentation of business processes, SOPs, test cases and support in writing training materials
- Assist in development of Salesforce reports, analytics and dashboards to support and monitor selling activity and key performance metrics
- Participate in the design of data integration to connect Salesforce to other company systems or data warehouses
- Participate in Salesforce training and new user on-boarding to increase product knowledge, train new users and maintain Admin certification
- Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
- Performs other duties as assigned.
- Salesforce Administrator Certification - Required
- Salesforce Advanced Administrator Certification - Preferred
Works with internal business clients and external vendors. Ability to read, analyze, and action business and user requirements, Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort.
Here you can.Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2022 Universal Studios. All rights reserved. EOE