Scheduling Coordinator

SUMMARY: We are looking for a highly organized scheduling coordinator to coordinate the calendar of the chief executive. In this role, you will be screening potential clients, setting up appointments, managing bookings, and informing the clientele of scheduled, rescheduled or canceled meetings in a timely manner.

To ensure success, the scheduling coordinator should possess solid knowledge of scheduling practices and demonstrable experience in a similar role.

ESSENTIAL DUTIES & RESPONSIBILITIES: Maintaining and updating schedules, calendars, and agendas.

Ensure each prospective client and potential customer has a positive experience with our company.

Field incoming phone calls and convert to appointments.

Properly explain services to prospective customers when making appointments

Prioritize which appointments take priority over others to maximize revenue.

Verifying the availability of in-house and external participants for planned meetings.

Develop and distribute reports f each day’s appointments using Google Calendar

Confirm appointments and arrange meeting venues.

Sending out reminders of scheduled meetings.

Rescheduling or canceling meetings in a timely manner.

Managing and confirming travel bookings and arrangements.

Documenting scheduling processes and keeping records.

Manage internal paperwork through different sources (Email, scanning, etc.)

Other duties may be assigned.

EDUCATION & EXPERIENCE:

High school diploma required; Some College preferred.

Computer proficiency, especially in Microsoft Office Suite

Must possess working knowledge of Google Calendar

Attention to detail and the ability to multitask.

Ability to work at least 8 hours each day, 5 days per week.

A positive attitude

Fluent in English, a pleasant speaking voice when engaging with prospects and customers.

Experience and willingness to work in a team environment.

Excellent organizational skills