Senior Business Analyst

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.Division Specific InformationThe Chemical Analysis Division (CAD) provides a diverse mix of analytical instruments and associated services to a broad range of end user markets including Safety & Security, Environmental, Food Safety, Energy, Mining, Life Science Manufacturing and Recycling, to name a few. Its instruments are deployed in the field and on the line, in meaningful environments where customers put a premium on adaptability, reliability and ease of use. They enable them to make decisions where they operate and streamline their businesses. CAD is a complex division with a global footprint, broad product portfolio and diverse customer base.How will you make an impact?The Senior Business Analyst will work closely with, and report to the Global Services Excellence leader for CAD. The Analyst is an experienced, analytical, customer-centric professional with project management expertise and a strong understanding, or willingness to learn CRM systems and data visualization platforms (i.e. SFDC and Power BI).What will you do?

Act as point of contact for translating business requirements to the various IT partners for successful delivery of data visualization for the Services teams.

Lead day to day oversight of Services operations data including dashboards, bowlers, MBR and QBR analytic review summaries.

Translate and provide prioritization of business requests into IT requirements for continuous improvement of metric visualizations.

Lead collaborations as both project manager or informally across all CAD service functional teams, focusing on new and continuous process improvement projects and ‘just do it’ actions.

Recommend and facilitate global services master data governance process in collaboration with IT.

Assist in development, prioritization and deployment if ad hoc initiatives and projects within AOP guidelines to drive global workflow and process efficiencies including instruction and training to company standards.

Generate data summaries and mechanisms to provide transparency of service business data to leadership.

Assist in developing Services Key Performance Indicators and metrics to track progress and provide return on investment on temporary initiatives across the organization.

Collaborate with IT, business transformation and service business functions to ensure data quality, integrity, and accuracy within the services system of record.

Contributes to a culture of customer centricity and accountability through use of practical process improvement (PPI) and experience sharing.

Identify business areas of opportunity and translate into quantitative analyses that enable practical insights that drive productivity savings and efficiency.

Other duties as assigned

Ability to travel up to 25% and work across global time zones

How will you get here?Education:

Minimum required education: Bachelor's degree in Business or related field is required

Experience:

Project Management- confirmed experience in leading successful projects. PMP certification preferred.

Proven excellence in communication (verbal and written), negotiation, presentation, and interpersonal skills.

5 years demonstrated ability summarizing data analysis and delivering continuous improvement proposals.

Experience with data visualization tools (Power BI), Microsoft Excel (including pivot tables) and SFDC preferred.

Self-directed and highly motivated with ability to adjust to changing business requirements and ability to handle multiple projects to specified timeline.

Project Management PMP Certification preferred

SFDC (Classic and Lightening) experience including reporting preferred

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one global team of 100,000 colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.Apply today! http://jobs.thermofisher.comThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.Accessibility/Disability AccessJob Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255. Please include your contact information and specific details about your required accommodation to support you during the job application process.This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.