Senior Director , Digital Technology

26 Sep 2024

Vacancy expired!

Senior Director , Digital Technologyan RV companyESSENTIAL JOB FUNCTIONS:
  • Create a digital product vision, strategy, and business cases that continuously improve the LazyDays digital user experience and achieve our business objectives
  • Develop a Web Governance strategy including the implementation of technical systems, policies and procedures to maintain an orderly web presence across the North America region
  • Define requirements working with cross business units like Marketing and source enterprise Marketing Technology to meet the needs of the business and enhance our capabilities
  • Experience with Content management platforms like Episerver or OpenText TeamSite Web Content Management, Nuxeo CMS Platform, Bloomreach Experience
  • Must be obsessed with delivering results, insist on high standards, possess a knack for thinking big and “finding a way”, and an external awareness and curiosity to innovate and disrupt
  • Establish multi-year roadmaps, highlighting current gaps and anticipating and fulfilling future business and customer needs for the digital capabilities such as eCommerce, Mobile and Customer Care
  • Establish and execute projects on roadmap in partnership with business, engineering and other stakeholders . Provide L1 and L2 support. Partner with the engineering team for L3 support
  • Must be able to lead a team with diverse skill sets including business analysts, scrum masters, and developers .
  • Drive the culture of diversity, inclusion and belonging
  • Interact with IT vendors, external suppliers, and other contractual partners to ensure delivery of competitive service level agreements
  • Deliver presentations and facilitate meetings while adapting communication to varying audiences
  • Participate in the evaluation of new tools, platforms and technologies and articulate the business case for investments
  • Monitor and introduce trends, new and emerging technologies , processes , and best practices the digital area globally
  • Manage a portfolio of IT investments, including delivering and enhancing core systems; driving productivity, efficiency and service
QUALIFICATIONS and EXPERIENCE:
  • 10 to 15 years of increasing experience, responsibility and success in Guest and customer Information Systems & Technology environments
  • 10+ years of experience in leading digital capabilities such as ecommerce, CMS, DAM, native mobile app dev and customer care & managing multiple teams
  • Experience formulating vision and strategy to transform, simplify and modernize the implementation of customer-facing capabilities
  • Expertise in strategy, innovation, and delivery methodologies such as agile , water fall and scrum
  • Demonstrated ability to build great digital products on time and with a focus on revenue opportunities
  • Demonstrated leadership, coaching, & mentoring of team members
  • Experience developing a business case to justify IT investments
  • Experience managing technology capital and expense budgets
  • Experience with evaluation, recommendation and procurement of IT assets and solutions
  • Project Management experience, including estimating and forecasting, budget and financial management as well as resource management
  • Prior Vendor Management responsibility and expertise
  • Exceptional relationship & team building skills
  • Bachelor’s Degree in Computer Science or comparable focus
  • Once a month travel required in support of global team and project management
  • Excellent command of Microsoft Project, Excel, PowerPoint & Visio, LucidChart, draw.io
Technical Expertise:
  • Knowledge of creating A/B and/or multivariate tests
  • Knowledge of Agile / Scrum, particularly as related to modern development environments for web and mobile
  • Knowledge of web technologies, including: Angular, React, ReachJS, HTML, CSS, JavaScript & XML
  • Experience in Event-Driven Microservices Architecture
  • Expert experience with cloud providers (Azure, Google Cloud Platform, AWS ) and DevOps
  • Experience in developing capabilities consuming APIs, and micro services
  • Experience in any commercial eCommerce platforms such as: BigCommerce, Salesforce Commerce Cloud or leading open sourcE
  • Progressive experience in customer focused web product management and/or UX/UI design
  • Leading web design or web/mobile product management teams
  • Creating brand, experience, new product introduction, and service design, culminating in a portfolio
  • Leading large-scale implementation projects including website re-architecture and re-platforming
  • Partnering with IT to create strategic plans to improve overall customer journey and experience
  • Owning and optimizing onsite search tools like Coveo/Apache Solr or ElasticSearch
  • Experience in headless content and commerce capability
EDUCATION:
  • BS/MS degree in Computer Science, Engineering, or other IT discipline, or equivalent practical experience

  • ID: #46002204
  • State: Florida Tampa bay area 33601 Tampa bay area USA
  • City: Tampa bay area
  • Salary: Depends on Experience
  • Job type: Permanent
  • Showed: 2022-09-26
  • Deadline: 2022-11-22
  • Category: Et cetera