Senior Director, Site Reliability Engineering

Description SHIFT: Day JobSCHEDULE: Full-timeJob Title: Senior Director, Site Reliability Engineering Primary Location: Mason, OH; Remote Work EligibleBe part of an extraordinary team We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?Build the Possibilities. Make an extraordinary impact. The Senior Director, Site Reliability Engineering will be part of the Performance & Reliability team supporting ongoing operations of the streaming service. The Senior Director will oversee a team of site reliability engineers who are responsible for maintaining the end-to-end cloud infrastructure, network, and application stack for the services that power Anthem member and associate platforms, web portals and mobile applications. How you will make an impact:Lead DevOps practice and system performance engineering team across US and other geographic locations.

Set up best practices and model for DevOps pipeline in a shared services organization for the enterprise.

Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding.

Partner with development teams to improve services through rigorous testing and release procedures.

Participate in system design consulting, platform management, and capacity planning

Create sustainable systems and services through automation and uplifts.

Balance feature development speed and reliability with well-defined service level objectives.

Plan, direct, and oversee multiple teams of resources and initiatives to accomplish the objectives and requirements defined by senior technology and product management across multiple teams.

Responsible for the planning and execution of company-wide efforts and goals and the ability to manage to budgetary constraints.

Interface with key technology solution vendors; develops strategies and facilitates performance measurement plans to optimize vendor and associate performance and outcomes.

Develop application technology plans, forecasting for an enterprise application, enterprise-wide tool, infrastructure, or a center or domain that is equivalent in scope and complexity.

Manage a domain or suite of applications (or the equivalent capital and/or level of responsibility).

Oversee strategic planning, budget development, and management for a single large or multiple cost centers, contract compliance, and any necessary integration of government regulatory requirements.

Ensure disaster recovery and business continuity plan are implemented, monitored, and updated on a recurring basis.

Ensure delivery and supports system solutions that support the continuous operations.

Identify and resolve hurdles for assigned areas/groups according to established deadlines.

Hire, train, coach, counsel, and evaluate performance of direct reports.

Plan and execute annual projects while maintaining profit and loss (P&L) responsibility.

Qualifications Minimum Qualifications:Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 8 years of IT management experience in the area of function being managed; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:10+ years’ experience as an engineer in IT.

3+ years’ experience leading DevOps/SRE/Production support teams across multiple locations.

Health insurance industry experience strongly preferred.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Anthem. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Anthem approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate. Anthem will also follow all relevant federal, state and local laws.Anthem, Inc. has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at careers.antheminc.com. Anthem is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance. REQNUMBER: PS74497-US