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Publix Super Markets, Inc. is the largest privately-owned food retailer in the nation with more than 1,200 stores and more than 200,000 associates throughout the Southeast. We are associate-owned, proud of our family atmosphere, and consistently named as one of the best companies to work for in America. We are largely debt-free and renowned for our financial performance as well as our premier customer service. Publixs Information Services (I/S) department is located in Lakeland, Florida and Alpharetta, Georgia and employs over 1000 associates. I/S provides the information technology required for all Publix business units including retail stores and all office and warehouse environments. The Publix I/S mission is to maximize the value of information technology to Publix associates and customers. The position interviewed for will depend on the skill set. Retail Desktop Engineering involves defining, developing, maintaining and advising on the effective use of the Publix Information technology architecture.
- Software and hardware architecture design, installation, configuration, integration and support
- Enterprise system management
- Problem determination and resolution
- Project team participation
- New technology awareness, research and system integration
- Bachelors Degree in computer science or an analytical discipline, or equivalent experience,
- 2 years of experience supporting Windows systems and related infrastructure software and hardware in a medium to large environment,
- experience with multiple hardware vendor platforms,
- in-depth Windows 10 support experience,
- expertise with Microsoft SCCM, including creating and maintaining task sequences, applications, and operating system images,
- experience in creating and managing group policy objects,
- strong analytical, problem-solving, and conceptual skills,
- excellent attendance and punctuality record,
- excellent written and verbal communication skills with the ability to relate to all levels of Publix associates,
- foster and maintain working relationships with customers to ensure processes are optimized to support expected customer service levels,
- strong analytical, problem-solving, and conceptual skills,
- must be flexible and able to handle stressful situations in a professional manner,
- demonstrated ability to work under minimal supervision,
- demonstrated sense of urgency and ownership,
- high degree of self-motivation, commitment and integrity,
- good human relation skills (the ability to work well with others and to be a team member),
- show enthusiasm, initiative, and pride in work, and a
- commitment to Publix and our Mission
- 5 years of experience designing, planning, implementing, and supporting large releases,
- experience securing diverse technologies, platforms, and applications,
- in-depth experience managing and administering Windows 10 desktop operating system in a large environment,
- strong working knowledge of PowerShell and automation technologies,
- experience designing and managing Group Policy and Active Directory,
- experience supporting desktop productivity software (Office 365, Adobe, Internet Explorer, Edge, Chrome, Etc.),
- in-depth understanding of hardware such as desktops, printers, and peripherals,
- experience supporting software, firmware, and drivers,
- in-depth understanding of System Development Lifecycle (SDLC) methodologies,
- ability to resolve complex business and technical issues by making sound decisions,
- strong interpersonal and leadership skills including experience in organizing, planning and overseeing the work of teams,
- strong teamwork and interpersonal skills; ability to communicate verbally and in writing with all levels of associates and management and thrive in a cross-functional environment,
- solid understanding of the functional and operational practices necessary to operate in a highly available, highly secure, and highly regulated environment to meet business and compliance requirements
- Employee stock ownership plan that contributes Publix stock to associates each year at no cost
- An opportunity to purchase additional shares of our privately-held stock
- 401(k) retirement savings plan
- Group health plan (with prescription benefits)
- Group dental plan
- Group vision plan
- Sick pay
- Paid Parental Leave
- Long-term disability insurance
- Company-paid life insurance (with accidental death & dismemberment benefits)
- Tuition reimbursement
- Vacation pay
- Free hot lunches (buffet-style) at facilities with a cafeteria
- Paycheck direct deposit
- Credit union
- Access to over 50 discount offers including discounts on computer, vehicle and wireless purchases
- 6 paid holidays (associates can exchange the following holidays with their managers approval: New Years Day, Memorial Day, Fourth of July, and Labor Day