Senior Instructional Designer

JOB SUMMARYThis position is responsible for designing, developing and maintaining curricula and programs used to train employees in a variety of functions. Conducts needs assessments, selects instructional models, and designs instructional content. The scope of responsibilities also includes development of instructional materials in consultation with subject matter experts. Curates content and teaches experts how to generate and share content. Ensures that instructional programs are effectively implemented. Evaluates content and adjusts as required. Conducts standard to moderately complex instructional design projects. This position requires at least 4 years of design or development experience.MAJOR DUTIES AND RESPONSIBILITIES

Collaborate with leadership team and business subject matter experts to design engaging learning that enhances business performance

Partner with the business to create clear learning objectives in support of business goals

Design and develop high-quality learning content to meet the needs of the supported audience

Conduct reviews of training materials to ensure learning objectives are met

Provide enhancements and revisions to existing materials based on SME/Stakeholder feedback

Maintain current knowledge of latest industry tools and processes

Collaborate with assigned L&D Staff, Manager(s) and/or Director(s) to create quality training deliverables

Actively participate and/or facilitate in in-person or virtual meetings as needed to support learning projects

Maintain accurate status of projects, milestones, and tasks in the team project tracking tool

Facilitate in-person or virtual “train the trainer” sessions

Diagnose and escalate risks to design projects to appropriate L&D leaders and stakeholders

Collaborate with leadership team and business subject matter experts to design large-scale, engaging learning that enhances business performance, with minimal support

Design and develop comprehensive learning solutions, incorporating multiple deliverables (online, video, simulations, Instructor-led, Virtual, etc.), to meet business and performance objectives

Develop storyboards to support eLearning design

Manage all functions of eLearning design, including storyboarding, scripting, assessment, and multi-media inclusion

Create and implement evaluation plans to demonstrate business impact of training initiatives

Achieve and model team quality standards in all aspects of learning design while managing 3-5 projects at a time

Proactively partner with internal customers to determine performance and training needs

Design instruction that reflects an understanding of the diversity of learners and groups of learners

Manage external resources to maximize cost effectiveness and quality

Apply business skills to managing instructional design

Promote collaboration, partnerships, and relationships among the participants of a project

Serve as a mentor and/or knowledge resource to less experienced designers

Model the adoption of ongoing improvements in team processes and standards

Develop partner relationships with SMEs and stakeholders to ensure that training meeting expectations beyond initial implementation Perform other duties as requested

Perform other duties as requested

REQUIRED QUALIFICATIONSRequired Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Critical thinking and analytical skills

Ability to prioritize and organize effectively

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to communicate with all levels of management and company personnel, including Executives

Ability to deal with the public in a professional manner

Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook)

Ability to leverage advanced and emerging digital learning tools, delivery methods, and platforms

Ability to provide guidance and support to others on using designated technology to perform tasks

Ability to select most effective tools, delivery methods, and platforms based on internal customer needs

Ability to develop technical skills to increase personal capabilities, speed, and quality of learning interactions

Required EducationBachelor’s degree in Education, Adult Learning or equivalent experienceRequired Related Work Experience and Number of YearsInstructional Design and development experience - 4Project management - 3 WORKING CONDITIONSOffice environmentHTR348 2024-38743 2024Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. (https://www.youtube.com/watch?v=N-HEOHIAU7Q)Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)