Senior Representative, eCommerce - Ops

• Flawless launch content ensuring what is built is aligned to final designs and requirements. Including launch calls as appropriate.
• Review all files and assets for completeness and accuracy and provide final instructions to the digital production team.
• Manage partnerships with cross divisional stakeholders/partners to ensure deliverables and timelines are met. Clearly communicate with internal and external partners status of jobs and identifying any potential risks
• Identify and implement process improvements to become more efficient and productive.
• Ensure creative meets the requirements outline in business input document
• Inspire, lead and grow team members by living into the UO M&S Culture, helping them to solve/eliminate barriers and empowering them to learn and stretch.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

• Demonstrated experience and success in eCommerce project management and marketing from concept to completion
• Practical knowledge of Content Management System (CMS) publishing as well as website analytics tools
• Excellent client service and problem-solving skills, able to identify and anticipate both opportunities and problems and drive them to resolution
• Strong project management, trafficking, and organizational skills, with high attention to detail; proven ability to prioritize multiple projects in a fast-paced, deadline-driven environment
• Goal-oriented, self-motivated, creative, flexible and adaptable to new situations.
• Extensive computer knowledge and proficiency in business software applications
• Superior communication and interpersonal skills. Proven ability to develop presentations and present concepts and/or business recommendations clearly.
• Strong knowledge of eCommerce, Website and Mobile best practices and online shopping cart optimization techniques
• Proven ability to develop integrated marketing plans and manage program budgets

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando Resort.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2022 Universal Studios. All rights reserved. EOE