Senior Team Lead

POSITION SUMMARY:Under the supervision of the General Manager and/or Assistant General Manager; gives daily direction to the associates within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking and customer service activities.POSITION RESPONSIBILITY:

Supports GSM / DM in achievement of Departmental and Total Sales, Gross Margin, Inventory Shrinkage and Payroll Goals.

Provide daily direction to the associates within the departments.

Prepare to-do / Task lists.

Execute all merchandising directives….i.e. “Top 25 list”, “Extreme Savings” items, etc. & maintain all plan-o-grams as set by the Corporate Office.

Insure a pleasant and productive shopping experience for all customers.

Has “Manager on Duty” responsibilities; including opening and closing the store, and responding to Alarm Calls.

Assist the GM / AGM and Human Resources Manager to staff the department with “service” oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with GM and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.

Resolves customer and associate opportunities with GM / AGM and HR Manager.

Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.).

Remains Product “expert” through ongoing product knowledge training; conducts product demos to entire staff.

Assists the GM / AGM with: coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items.

Assists the GM / AGM in carrying out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including: interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates

Provide a legendary experience for every customer, every time by assisting customers in making buying decisions by:

identifying and evaluating customers' needsmaking product recommendations based off of this analysispromoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-upEducation and/or Experience2-4 years in Retail Sales / Supervision experience is a plusMathematical Skills / Reasoning AbilityAbility to calculate figures and amounts such as discounts, commissions and percentages.Communication SkillsAbility to read and analyze certain reports. Ability to effectively present information and respond to questions from Managers, associates, customers and the general public. Ability to conduct meetings and presentations to groups.Other Knowledge, Skills and AbilitiesProficiency with PC-based word processing, spreadsheets, data based management and electronic point of sale and inventory management systems.Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff.Demonstrated use of Team concept of Management.Other duties, assignments and responsibilities as needed.Full Time Benefits Summary:Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.Reasonable AccommodationsQualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.Bass Pro ShopsAbout Bass Pro ShopsBass Pro Shops (http://www.basspro.com/) is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s (http://www.cabelas.com/) to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group (http://www.whiterivermg.com/) , offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge (http://www.bigcedar.com/) , America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”