ServiceNow Developer

Kavaliro
Orlando, FL
08 Jun 2024

Vacancy expired!

Job Responsibilities:
  • Support the development and configuration of ServiceNow in a variety of areas including, but not limited to Service Portal, Change, Problem, Incident, Service Catalog, Knowledge, Release/SDLC, Configuration Management (CMDB), Discovery, Project, Reporting, and SLAs.
  • Identify, create, and execute test cases for ServiceNow and other software platforms including the creation of ServiceNow Automated Test Framework functionality.
  • Collaborate with team members to define, analyze, understand and document business and technical requirements.
  • Design and develop / configure workflows, forms, scripts and underlying logic using SCRUM / Agile methodologies.
  • Participate in and support ServiceNow version upgrades.
  • Offer technical solutions to address requirements, evaluate alternate solutions, and perform analysis to determine technical courses of action.
  • Lead (and organize) projects driving the design, creation, testing, and delivery of technical functionality.
  • Create technical architecture, design and user guide documentation.
  • Support business growth and proposal teams by writing proposal sections, providing guidance, and contributing to the creation of cost and effort estimates.
  • Grow junior talent through mentoring, partnership, and technical reviews.
  • Author, review, and lead the creation of white papers and contract artifacts.
  • Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products.
  • Maintain current ServiceNow/industry certifications, while obtaining additional certifications.
  • Lead, author, and contribute to IT related, technical processes reviews, postmortems, and continual process improvement.
  • Create estimations on effort required to produce ServiceNow functionality.
  • Other duties as assigned.

Education
  • The position requires a bachelor’s degree or equivalent in Computer Science or IT related degree, plus five (5) or more years of IT experience.

Qualifications

:
  • 5+ years of experience working with ITSM/ITOM/HR/ITBM/SecOps solutions (any or all) in an enterprise environment.
  • 5+ years of ServiceNow development/implementation/administrative experience including experience working with web technologies (HTML, CSS, JavaScript, AngularJS, XML, SOAP, YAML).
  • Excellent understanding of the Agile software testing process and lifecycle, from smoke test, to integration to production deployment.
  • Understanding of IT service management and common service level agreement measurements.
  • Has experience leading development and/or test teams.
  • Can identify, understand, document, and create functionality aligning with customer value streams.
  • Can produce level of estimates and basic deployment plans for ServiceNow functionality
  • Strong organization and time management skills while working in a rapid software development environment.
  • Excellent collaboration skills and can effectively works in a team environment.
  • Must be able to identify and learn new technologies quickly.
  • Excellent written, verbal, presentation, and interpersonal skills.
Due to program specifications, Candidate must provide proof of ship

Highly Desired Qualifications
  • Have an active ServiceNow Certified Systems Administrator (CSA) and/or ServiceNow Certified Implementation Specialist (CIS) and/or ServiceNow Certified Application Developer (CAD) certification.