Vacancy expired!
- Total 10+ years of experience in ITSM, ServiceNow and Java.
- Must have knowledge of end to end implementation, customization and enhancement of ServiceNow and its integration with third party tools
- Must have ability to do process flow analysis and process redesign.
- Responsible for sharing the best practices and consultation throughout the technical design of the project.
- Responsible for producing a detailed functional design document to match customer requirements.
- Ability to co-team with the Technical Team to produce a technical specification for custom development and systems integration requirements
- Should have knowledge of automation projects.
- Strong desire to maintain current ServiceNow knowledge through self-study and utilization of available training.
- Should be able to manage customer and business analysts, project managers and other stakeholders in the project.