ServiceNow System Administrator/Developer (Discovery/Orchestration/reporting/dashboard/Service Catalog/Portal/Now Mobile)

Global Information Services
Tallahassee, FL
29 Mar 2024

Vacancy expired!

Note : Please reply ONLY if you1) have all the Required skill set and have worked as a "ServiceNow System Administrator/Developer (Discovery/Orchestration/reporting/dashboard/Service Catalog/Portal/Now Mobile)" in a large & Complex enterprise level IT Environment. 2) have Minimum of 9-10+ years in IT and business work experience including systems analysis and/or programming functions3) can provide at least 3 verifiable experience from completed and/or substantially completed jobs that closely match this request (Filling the client provided form) + fill out a skill Matrix + Sign Resume certification form4) Can go through a background check including fingerprinting + Agree to a WEB CAM Interview 5) A Competitive Rate6) will be available April/May 2023 to start at the project.

US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.

NOTE: GIS will utilize the U.S. Department of Homeland Security's E-Verify system to verify the employment eligibility of all persons employed during the term of the Contract

Note to Consulting Companies : ANY CONSULTANT’S RESUME YOU SEND ME “MUST” BE ON YOUR COMPANY’S PAYROLL, NO H1-VISA TRANSFER, NO PRO-MARKETING, NO SISTER COMPANY RESUMES.

The resume should have the DIRECT contact info and email of the candidate otherwise the candidate will NOT be considered.

ALL H1 candidates including those onWOULD need to provide I-797 + DL copy (no exceptions).Each staff member assigned to this project must have a background screening that is equivalent to a Level Two (2) screening standard.This is a fixed fee/hourly based project which is inclusive of travel, lodging, per diem expenses and all other costs associated with the completion of the associated tasks.

Availability:

Candidates available immediately are preferred. Candidates can either work part-time or full-time.

Interviews: In the event an interview is requested; all interviews will be conducted via web Cam.

Telecommuting:

Location: Remote - Hybrid; Position can be remote, but requires candidate to be onsite for meetings and presentations on select days throughout the month/year at CLIENT Headquarters in Tallahassee;

Any travel will be the responsibility of the consultant.

Primary Job DutiesThe role is for a consultant as a key member of the team supporting ServiceNow Administration and Development for the CLIENT Modernization Projects. The Consultant will support the Enterprise Administration team to develop and enhance the ServiceNow platform. This candidate needs to be hands-on with the ability to work independently and customize/enhance the ServiceNow solution.Understands technical and functional design requirements for ServiceNow with the key ability to convert business requirements into technical solutionsYou will perform day-to-day support and maintenance, develop solutions in ServiceNow and coordinate support and development effortsGeneral support, administration, and maintenance of ServiceNow platform and associated applications; including platform upgrades.Work closely with team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teamsWorking closely with team, configure and improve core and custom applicationsWork directly with end users to resolve support issues within ServiceNowDevelop systems integrations and process automationCreate and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of eachCreate and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNowConfiguring and managing Discovery and OrchestrationLoad, manipulate and maintain data between ServiceNow and other systemsIntegrate various enterprise platforms with ServiceNowEnhance ServiceNow reporting and dashboard capabilitiesSupport troubleshooting of issues in non-Dev instancesProvide day to day technical administration that may include working on platform upgrades/functional updates, analyze log files, configure file changes, update installation and configuration documents, perform validation/testing and perform technical issue/problem resolutionConfigure and enhance core application including, but not limited to, Service Catalog, Service Portal, Knowledge Base, Management, Project & Portfolio, and Reporting/Dashboards, Now Mobile, etc.Support implemented and proposed solutions on the ServiceNow platformLoad, manipulate, and maintain data between ServiceNow and other systemsParticipate in deployment of features and any ServiceNow releasesDevelop according to ServiceNow best practices with focus on system sustainability and performance.

Education: Bachelor’s or Master’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. (Required)

Specific Knowledge, Skills and Abilities (KSA)5+ years of ServiceNow experience with diverse hands-on work experience administering in core platform support and development activitiesFamiliar with Service Oriented architecture and web services integration (SOAP, WSDL, REST)Experience with JavaScript, XML, HTMLFamiliar with OKTA, LDAP, MS Active Directory, ADFSIntegration (interfacing) of enterprise software systemsExperience creating ServiceNow update sets, promoting and testing through multiple instances and into productionAbility to effectively prioritize and execute tasks in a fast paced, high velocity, environment; ability to stay focused on responsibilities, meet deadlines and manage competing priorities under pressure.

Preferred Knowledge, Skills & Abilities (KSAs):ServiceNow System Administrator / Developer Certification ITIL V3 Foundation Certification preferred

General Knowledge, Skills and Abilities (KSAs)The submitted candidate(s) must be able to apply common knowledge, skills, and abilities in the following areas:1. Communication: Able to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.2. Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.3. Decision Making: Makes sound, well-informed, and objective decisions.4. Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others.5. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.6. Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in a variety of situations.7. Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly.8. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.

Resume for One Proposed Consultant - Resume Should have the following information : - Name- All work experience related to the CLIENT’s request for service- Sufficient detail for CLIENT to determine dates of the related work experience, how extensive the related work experience is, and the depth of knowledge and skills of the proposed candidate related to the needs of CLIENT- Candidate Education- Professional Summary- Technical Skills- Work Experience

Candidate References: Three (3) references must be provided and include the following:- Name of Company: - Contact Person & Title: - Contact Telephone Number: - Contact Email Address: - Job Period of Service: (MM/YYYY-MM/YYYY)- Description (Scope of Work): - Reference should be a company contact not a peer on the project.- Verify candidate references, if incomplete and CLIENT is unable to email and call their reference, the proposal will be unaccepted."When replying please make sure to list your (All Inclusive) Compensation requirements "Note : This is a Full time ON SITE Contract Position with no REMOTE options allowed

Start date : May 2023# OF POSITIONS : 1

No phone calls please.Local Citizens are encouraged to ApplyNo relocation assistance provided.ONLY Candidates with an exact match will be contactedCandidates should be authorized to work in the US.
  • ID: #49581129
  • State: Florida Tallahassee 32301 Tallahassee USA
  • City: Tallahassee
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2023-03-29
  • Deadline: 2023-05-24
  • Category: Web/HTML/info design