Technical Change Coordinator

Take your career to the next level with eXcell. We offer jobs with Fortune 1000 companies nationwide AND invest in your career development using our leading-edge training program. We are currently looking for a talented Technical Change Coordinator to join our team for a 12-month contract with possible renewal. This on-site position will work a Monday - Friday, 8AM - 5PM shift in Miami, FL.Responsibilities:

• Supports the change management process and applies change management tools in support of the IT teams
• Review IT infrastructure changes for quality and completion before scheduling
• Conducts impact analysis, assesses change readiness, and identifies key stakeholders
• Support major projects and spot trends and recommending / implementing process improvements to continually drive for 100% success of changes
• Identify possible conflicts among changes to mitigate impact to business services and customers
• Apply technical experience to help assess change impact and possible conflicts
• Attending and possibly chair twice weekly CAB meetings
• Contribute to all activities necessary to control, track and audit changes in compliance / regulated environment

• High School Diploma / GED required
• Bachelor's Degree or equivalent experience preferred
• ITIL V3 or V4 Certification or Equivalent understanding of the methodology
• 7+ years in a technical support or advisory role or previous IT Change Management experience
• Excellent problem-solving skills, not intimidated by new or complex situations
• Interpersonal skills to facilitate productive working relationships
• Ability to stay well organized and work in a timely manner
• Strong all-around communication skills to explain complicated concepts