Technical Specialist, Programmer Analyst

• Provide a system support role for day-to-day systems operations.
• Collaborate with internal partners in conceptualizing and development of software programs and application.
• Lead in the definition, development, and documentation of software’s business requirements, objectives, deliverables, and specification on a project-by-project basis in collaboration with internal users and departments.
• Liaise with other technical staff to assist in resolving problems with software products or company software systems at all Parks Technology locations.
• Provide support and guidance for various hardware and software upgrades and integration, including IBMi OS patching.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

• High School diploma is required.
• Bachelor’s degree or equivalent work experience in one of the following fields is preferred: Information Systems, Computer Science, or Business Administration.

• 7+ years equivalent work experience in an IT support, design and development function is required.
• Experience supporting Back of House Financial applications in planning, execution of installations, and upgrades in support of a multi-location application.
• Experience applying technical solutions to business requirements.
• Experience with general programming/scripting languages.
• Experience with RPG/RPG-ILE programming skills.
• Experience with SQL coding skills.
• Experience with CL programming skills.
• Experience with IBM DB2 database on the IBMi.
• Experience with database foundations for modeling, configuration and information management preferred.
• Hospitality or Entertainment industry experience desired.
• Or equivalent combination of education and experience.

• The job is based in Orlando, Florida and requires 24x7 support, either on-call or on-site.
• Willingness to travel and/or work weekends with short notice.
• Proven analytical and problem-solving abilities with keen attention to detail.
• Highly self-motivated and self-directed.
• Ability to work both independently and in a team-oriented, collaborative environment.
• Understanding of IBMi (AS400/iSeries).
• Experience with development tools including IBM Rational Development for IBMi (RDi).
• Experience estimating work or project effort for proposed solutions.
• Excellent ability to design and develop custom integrations, data extracts and loads.
• Experience with Systems and Business Analysis.
• Excellent written and verbal communication skills with non-technical staff and with members of interdisciplinary teams.
• Customer service oriented.
• Ability to effectively prioritize and execute tasks in a high-pressure, dynamic environment is required.
• Demonstrates a mature sense of urgency, ownership and a can-do attitude to deliver results accurately and timely.
• Strong track record meeting targets and objectives is required.
• Ability to read, write, and understand technical documentation is required.
• Ability to manage a high volume of details with excellent accuracy is required.
• Results oriented with a history of problem-solving resolution and prevention preferred.
• Excellent understanding of coding methods and best practices.
• Knowledge of applicable data privacy practices and laws, and ability to effectively handle sensitive/confidential matters efficiently and professionally.
• Flexible and adaptable to learning and understanding new technologies.
• Time beyond normal business hours may be required to meet project deadlines or business needs.
• Periodic on and after hours on-call rotation is required.

Your talent, skills and experience will be rewarded with a competitive compensation package.

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