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Job Title: Customer Support RepresentativeLocation: Orlando, FL what are the top "must have non-negotiable" skill sets that need to be present on a resume in order to be successful for this role? · Technical background and ability to learn and absorb technology quickly.· Great written and verbal communication skill.· Prior experience working in a helpdesk environment over phone, using technical skills to resolve end user issues on a first call resolution basis.· The ability to communicate effectively with people at all levels.· The ability to have difficult conversations with customers.· The ability to ask clear and precise questions of the customer to ascertain the exact details of the problem.· Basic understanding of ITIL Skills and business processes.· 2 - 4 years working within an IT environment The ability to work as part of a team and on their own initiative.
- ID: #49254162
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State: Florida
Orlando
32802
Orlando
USA
- City: Orlando
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2023-02-17
- Deadline: 2023-04-14
- Category: Et cetera