Job DescriptionAssociate Director, Global Impact Giving / Office of Social Business InnovationGlobal Impact Giving (GIG) is an important function within our enterprise, serving as a major driver of the company’s social impact in communities around the world. GIG sits under the Office of Social Business Innovation (OSBI) and leverages our products and people alongside philanthropic program investments to improve the health and wellbeing of underserved populations.Our Team is responsible for managing much of the company’s sizable charitable product & cash giving portfolio (including grants from our Foundation, corporate contributions, employee giving, and global product donations). GIG also has operational oversight of the U.S. Patient Assistance Programs (PAP) run under our Patient Assistance Program Foundation, an independent 501(c)3 non-profit organization.This position plays a critical part in contributing to GIG’s vision to effectively leverage our products and people alongside philanthropic investments to improve the health and wellbeing of underserved populations, and as a result, its ESG goals.Primary Responsibilities:
Responsible for leading the strategic direction and managing the daily operations of the company’s U.S. Patient Assistance Program (PAP) and delivering on our goals.
Managing ongoing vendor relationships, consulting with critical internal and external partners (including legal, policy, compliance, demand planning, finance, and product brand teams etc.), and providing governance support over the PAP’s policies and programs.
Responsible for contracting, vendor management, invoice reviews and payment, product demand forecasting, related product cost and operating budgets, tax and program reporting, auditing oversight, program resource creation, inventory management and all other related program and departmental operations and activities.
Conduct regular reviews of program business rules, governance oversight, pharmacovigilance processes and related documentation.
Serve as a trusted company point for our National Service Center as it relates to PAP, for internal / external stakeholder inquiries, and related governance.
Lead exploration, recommendation, and implementation of ongoing PAP process improvements including national benchmarking analyses.
Manage our company’s initiative to provide annual charitable contributions, where applicable and appropriate, to a qualified independent third-party co-pay assistance foundation.
Coordinates with our Communications team to support the development, management, and approval of communications materials related to role’s projects and portfolio objectives.
Ensures adherence to our company’s Code of Conduct, Values, Standards and Polices, as well as program Legal and Compliance requirements and Governance.
Location/Commute Requirements:This position can be remote with up to 25% -30% travel for our departmental meetings / PAP oversight.Qualifications:Education Minimum Requirement: Bachelor’s degree in business, public health, pharmacy, or a related fieldRequired Experience and Skills:
Minimum 5 years working experience in management of patient product assistance/support programs, pharmacy operations, product donation delivery, vendor contracting, and related quality oversight.
Working knowledge of the U.S. health care landscape and policies as related to patient product assistance/support programs, including the payor market, commercial and government health care coverage options (including Medicare), evolving government policies, patient navigation solutions and inventory management.
Demonstrated leadership over execution of continuous quality improvement projects delivering process design strengthening, patient focused improvements, risk assessments, reengineering efficiencies, and organizational change.
Preferred Experience and Skills:
Master’s degree in public health, pharmacy, or a related patient focused field
Demonstrated working experience with the medical and legal review systems such as (Veeva Vault (Promo Mats), SAP, Rapid Response, and Ariba management and/or experience in equivalent systems with an ability to quickly learn new program platforms.
NOTICE FOR INTERNAL APPLICANTSIn accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.#EBRGEmployees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.Current Employees apply HERE (https://wd5.myworkday.com/msd/d/inst/1422$1533/rel-task/3001$14.htmld)Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)US and Puerto Rico Residents Only:Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088EEOCKnowYourRights1020.pdf)EEOC GINA SupplementPay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp%20EnglishformattedESQA508c.pdf)We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)U.S. Hybrid Work ModelEffective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.Expected salary range:$122,800.00 - $193,300.00Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here (https://www.benefitsatmerck.com/) .Search Firm Representatives Please Read CarefullyMerck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.Employee Status:RegularRelocation:No relocationVISA Sponsorship:NoTravel Requirements:25%Flexible Work Arrangements:RemoteShift:1st - DayValid Driving License:NoHazardous Material(s):N/ARequisition ID: R281216
Full-time