Benefits Specialist (Disability Leave of Absence and Benefit Programs)The mission of this position will be to provide employees and management with expertise in helping them manage disabilities that impact the workplace. This position will be in Atlanta at the GPC Corporate HQ and will report to the Medical & Health Management Supervisor at GPC Corporate Headquarters.This position is primarily responsible for managing the Disability leave process for employees who covered by the company’s leave of absence policy, are seeking short- and/or long-term disability benefits and are therefore subject to possible return from leave.Responsibilities:
Frequent interface with the vendor (MetLife), employees, management, HR/Labor, physicians, and others as needed to lead this process.
Responsible for the Essential Job Functions (EJF) in compliance with Rehab Act Section 503 and ADA as well as other disability-leave laws.
Will serve Georgia Power, Southern Company Services, Southern LINC, and Southern Power.
Manage all leave of absence cases for GPC, SCS-Atlanta, LINC – Atlanta while employee is on LTD.
Manage the GPC Worker’s Compensational Educational Assistance Program
Provide support to employees, management, and business partner concerning leave eligibility and inquiries.
Educate employees on leave process and procedures.
Coordinate and effectively manage the leave of absence process with timekeepers, management and HR Direct
Track and follow-up on leave of absence issues, due dates and deadlines.
Participate in calls with management, case consultants, legal and business partners on complex leave of absence issues.
Provide oral and written communication to employees and management throughout the leave of absence process.
Accurately file and track all DLOA correspondences and records in ServiceNow.
Accurately complete the employer section of the LTD application
Generate quarterly LTD leave accrual report for accounting.
Education
Formal post-secondary degree in Business, HR, or related field is preferred.
Experience
Minimum of 1 year work experience in Benefits, Human Resources, customer service, compliance, or a closely related field required.
Experience in supporting workers comp, disability leave, compliance and/or benefits programs preferred.
Experience preferred in Oracle Cloud, Paysource, electronic records, and Microsoft Office products (specifically, Outlook, Word, and Excel).
Knowledge & Skills
Must be a team player, committed to customer satisfaction, self-starter, display initiative, eager to learn, capable of working independently with minimal supervision, ability to maintain confidentiality, attentive to details.
Effective time management skills are required to manage multiple activities and projects simultaneously.
Ability to build relationships quickly along with excellent interpersonal/communication skills and desire to work in team environment to manage cases.
Must exhibit Southern Company Values.
Requires the ability to interact effectively with all levels of employees throughout the company.
Demonstrate a positive attitude, high degree of self-motivation, dependability, and responsiveness to departmental needs and needs of employees and management (customers).
Location :These positions are based in Atlanta at The GPC Corporate HQ. The work schedule will be hybrid with 3 days per week in the office. Some travel may be necessary to meet with employees to assist with the disability programs.Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/gapower).Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.Job Identification: 5305Job Category: Human ResourcesJob Schedule: Full timeCompany: Georgia Power
Full-time