Vacancy expired!
- Administering IBM mid-range infrastructure along with external storage arrays, virtual and physical tape libraries and all associated operating systems and software.
- Performing Technology Refreshes (Hardware, Operating System, Firmware).
- Performing Patching.
- Performing system configuration changes.
- Deployment of Application upgrades/ fixes for responsible infrastructure.
- Performance tuning and capacity management reporting.
- Provisioning new environments.
- Backup and Restore responsibilities
- Security for responsible infrastructure
- On time delivery of ticket / task handling to enable delivery of KPIs.
- Proactively monitors and works incoming tasks and incidents logged into one of the workflow tools or incident-management database system (e.g. UET Keystone).
- Identifies customer concerns and resolves or escalates customer issues expediently and accurately within documented timeframes.
- 5-7 years of Systems Administration experience with IBM Power Systems environments running IBM iOS.
- Strong experience with managing partitioned systems, remote journaling, SAN technology, VIOS, HMC, BRMS, Disaster Recovery and Security
- Experience with system hardware upgrades (example POWER8 to POWER9).
- Experience with Operating System upgrades (example IBM 7.1 or 7.2 to 7.3)
- Self-motivated contributor.
- Strong teamwork skill set.
- Solid written and verbal communication skills.
- Commitment to quality customer service.
- Knowledge of organizations technology platforms and practices including ICOMS.
- Independently performs assignments with instruction limited to results expected.
- BS/BA in related discipline