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- Support end-user requests related to ERP system changes and coordinates within IT framework to ensure effective use of current IT systems.
- Meet with customers to gather and document effective business requirements and communicate the information to the appropriate IT groups.
- Map and analyze end-to-end business processes within third party and proprietary systems as well as integration within the ERP system.
- Implement and coordinate with internal IT contractors all new systems and enhancements with appropriate testing, change management, and communication with minimal rework.
- Develop test plans, support documentation, and training material for supported systems.
- Identify, research, and resolve system issues proactively and provide recommendations to management, customers, and peers.
- Provide level 3 user support and supports requirements as well as coordinates the resolution of issues to include change management, root cause analysis, and appropriate escalation as needed.
- Develop and manage user acceptance testing and coordinate end user training.
- Assist Project Managers in project timeline definition related to user documentation requirements including review phases, level of effort, and duration of requirements of management activities.
- Perform special projects as requested and related tasks as needed.
- Undergraduate degree in information systems, business administration or relevant discipline preferred
- 3-5 years major ERP experience.
- 3-5 years experience in a Logistics environment working with a WMS (Warehouse Management System).
- Logistics system analysis, design, and specification.
- At least 5 years functioning as a Business Analyst. Experience writing Requirement, Functional and System Design Specifications.
- English language competency including demonstrated verbal and written communication skills; ability to compose, edit and proofread documents
- Ability to work under critical timelines, re-evaluate priorities and interact in cross-functional teams.
- Excellent project management skills and detail-oriented.
- Ability to work with all levels within the organization.
- Self-motivated, with ability to set and achieve goals, and ability to prioritize multiple tasks in order to meet deadlines.
- Experience with Microsoft Office applications required (database and spreadsheet experience)
- Experience in writing SQL queries.
- SAP Implementation or major ERP application support experience.
- Experience in a manufacturing environment, production control, purchasing, or planning is preferred.
- Exhibits leadership ability with a track record of developing people and achieving challenging objectives.
- Understands and can speak to application development life cycle and methodologies preferred.
- A demonstrated successful track record of delivering projects of medium or above priority and risk is required.
- Working knowledge of Microsoft Visio and Microsoft Project.
- ID: #21871808
- State: Georgia Gainesville 30501 Gainesville USA
- City: Gainesville
- Salary: $85.00 - $85.00 per annum
- Job type: Permanent
- Showed: 2021-10-29
- Deadline: 2021-12-27
- Category: Et cetera