Business Analyst I

Opportunity: Business Analyst I Company: Aflac Columbus Location(s): Remote or Columbus GA

• Performs work for one or more business segments
• Serves as a project team member for projects of simple to moderate scope and complexity
• Communicates technical concepts simply and effectively to non-technical team members
• Assists with project deliverables such as project initiation requests, business and technical requirements, use cases, interface specifications, business architecture models, cost/benefit analysis, risk and issue logs, test plans, training plans and elevation / validation plans.
• Participates in JAD sessions with business partners to enable technical solutions that allow for process improvements
• Provides testing support and analysis for defect resolution
• Performs other related duties as required.

• Bachelor's Degree Computer Science, Business Administration or a related field
• Zero to two or more years of relevant technical work experience that has provided a basic understanding of organizational systems and capabilities, business operations and requirements, business modeling concepts and software development methodologies, etc
• Good presentation, oral, written, and interpersonal communications skills to effectively interact and negotiate with internal/external customers; ability to maintain professionalism in accordance with corporate standards

• Business Requirements
• Business Processes
• Cost Benefit Analysis
• System Process Flows
• Technical Use Case Preparation
• Technical Requirements Definition
• Flowchart Preparation
• Data Entity-Relationship (ER) Diagramming
• SDLC
• Microsoft Office
• Visio
• Presentation skills
• Technical Writing
• Technical Communication

• Acting with Integrity - Clearly states goals and beliefs; lets people know his/her true intentions; does what he she said they would do; follows through on commitments
• Communicating Effectively - Expresses ideas and information in a clear and concise manner; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling to the listener
• Pursuing Self-Development - Demonstrates ambition and desire to move forward in his/her career; engages others in discussions about career development; seeks feedback on ways to increase his/her performance; takes advantage of opportunities to build new skills and capabilities
• Serving Customers - Builds strong relationships with customers; stays aware of customer needs, concerns and satisfaction; responds promptly to customer questions and requests; effectively manages
• Supporting Change - Enthusiastically participates in new change initiatives and programs; focuses on reasons why changes will work and how they will be beneficial
• Supporting Organizational Goals - Actively supports organizational goals and values; demonstrates enthusiasm toward the company's goals and mission; aligns actions around organizational goals
• Working with Diverse Populations - Shows respect for the beliefs and traditions of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds