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Job Description: Hybrid Position. Either Web Cam or In Person interview.Candidates must be located in Georgia to start this opportunity.GTA is currently seeking a Business Process Documentation Specialist for the Business Process group.Responsibilities: • Review current documentation in light of Business Processes, current Industry Standards and best practice• Highlight gaps and determine next steps/timings to document all Business Processes• Assist in the revision and/or creation of documentation, ensuring all Business Processes are documented in the same format/structure, presented in an easily digestible format and are readily available to all users• Refactor a large repository of legacy documentation into new formats• Synthesize and consolidate documentation from multiple sources, include 3rd party vendors and legacy sources• Interview Subject Matter Experts to determine current and ideal process steps• Assist with Business Process evaluation and design• Support new process/changes with 'as is' and 'to be' documentation• Curate new internal documentation repository Core Competencies:• Process documentation writing and maintenance• Understanding of IT and process Industry Standards such as ITIL• Proven experience writing technical and process documents• Must be strong with process and procedures, and requirements gathering• Able to write user-friendly content that meets the needs of target audience Minimum Qualifications:• A bachelor's degree from an accredited school• Advanced level skills with MS Office applications (Word, Excel, SharePoint) and Wikitext Markup• Must have a 3 to 5 years of experience is documentation creation and curation.Skill matrix:SkillRequired / Desired# Year of Experience RequiredExperience as a Business Process Documentation SpecialistRequired5Business Process Documentation Best PracticesRequired3Interviewing Subject Matter Experts to document Business ProcessesRequired5Recent experience with SharePoint as a document repositoryRequired3Expert in MS Word and ExcelRequired VisioRequired
- ID: #48662918
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State: Georgia
Atlanta
30301
Atlanta
USA
- City: Atlanta
- Salary: Up to $45
- Job type: Contract
- Showed: 2023-01-19
- Deadline: 2023-03-19
- Category: Et cetera