Business Process Documentation Specialist

I2U Systems, Inc.
Atlanta, GA
20 Jan 2025

Vacancy expired!

Position: Business Process Documentation Specialist

REQ ID: 702024

Client Name: GTA

Job Location: 47 Trinity Avenue SW, Atlanta, GA 30334, HybridCAI Contact Manager: Tommy Tompkins

Interview type: Either Webcam or In Person

Duration time:

16 Months

Short Description: GTA is currently seeking a Business Process Documentation Specialist for the Business Process group.

Complete Description:Responsibilities:
  • Review current documentation in light of Business Processes, current Industry Standards and best practice
  • Highlight gaps and determine next steps/timings to document all Business Processes
  • Assist in the revision and/or creation of documentation, ensuring all Business Processes are documented in the same format/structure, presented in an easily digestible format and are readily available to all users
  • Refactor a large repository of legacy documentation into new formats
  • Synthesize and consolidate documentation from multiple sources, include 3rd party vendors and legacy sources
  • Interview Subject Matter Experts to determine current and ideal process steps
  • Assist with Business Process evaluation and design
  • Support new process/changes with 'as is' and 'to be' documentation
  • Curate new internal documentation repository
Core Competencies:
  • Process documentation writing and maintenance
  • Understanding of IT and process Industry Standards such as ITIL
  • Proven experience writing technical and process documents
  • Must be strong with process and procedures, and requirements gathering
  • Able to write user-friendly content that meets the needs of target audience
Minimum Qualifications:
  • A bachelor's degree from an accredited school
  • Advanced level skills with MS Office applications (Word, Excel, SharePoint) and Wikitext Markup
  • Must have a 3 to 5 years of experience is documentation creation and curation

Skills Matrix:

SkillCandidate Year Of Experience Required Year of ExperienceExperience as a Business Process Documentation Specialist 5YearsBusiness Process Documentation Best Practices 3YearsInterviewing Subject Matter Experts to document Business Processes 5YearsRecent experience with SharePoint as a document repository 3YearsExpert in MS Word and Excel Visio Questions DescriptionQuestion 1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?Question 2Please list the candidate's email address.Question 4The maximum mark-up for this engagement’s SRP rate is 35%. To be competitive on pricing, a mark-up below the 35% threshold is suggested. Do you agree to propose a mark-up at or below 35%?Question 5This assignment is contingent upon customer renewal and availability of adequate funding. Do you accept this requirement?Question 6The selected candidate will be expected to start their engagement no later than 2 weeks (10 business days) from the client’s selection date. Do you accept this requirement?Question 7Candidates must be located in Georgia to start this opportunity. Do you and your candidate accept this requirement?Question 8What city and state is your candidate located in?
  • ID: #48696590
  • State: Georgia Atlanta 30301 Atlanta USA
  • City: Atlanta
  • Salary: Depends on Experience
  • Job type: Permanent
  • Showed: 2023-01-20
  • Deadline: 2023-03-19
  • Category: Et cetera