Business Process Manager I (US)

22 Jun 2024

Vacancy expired!

370335BRJob Title:Business Process Manager I (US)TD Description:About TD Bank, America's Most Convenient Bank®TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBankUS .TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .Auto req ID:370335BRDepartment Overview:The Business Process Manager I uses bank operations knowledge and skills obtained through education and experience to partner with the business lines he/she supports. Analyzes current business processes and procedures to identify opportunities for process improvement, increase operational efficiency, provide business line project support, develop and maintain metrics/service level reporting and serve as a subject matter expert for assigned units.Country:United StatesJob Requirements:Bachelors degree5+ years bank operations experienceStrong PC skills including but not limited to Microsoft Suite softwareAptitude and training in Lean, Six Sigma and AOM with goal of getting some level of certification and expertiseExpert level requiring advanced business knowledgeAbility to consult on the largest and most complex projectsSkilled in research, analysis, problem solving, metrics and reportingAbility to identify process gaps and weaknessesStrong interpersonal and influence skills to enable change without direct controlAbility to prepare and present findings and recommendations in a methodical mannerSkilled in time management and driving tasks to completionStrong verbal and written communication skillsDemonstrated leadership skillsMust be eligible for employment under regulatory standards applicable to the position.

Hours:40Job Description:The Business Process Manager I uses bank operations knowledge and skills obtained through education and experience to partner with the business lines he/she supports. Analyzes current business processes and procedures to identify opportunities for process improvement, increases operational efficiency, provides business line project support, develops and maintains metrics/service level reporting and serve as a subject matter expert for assigned units.Depth & Scope:Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required.Leads a team of professionals and may be accountable for leading projects within a business areaEnsures communication, implementation and/or training plans that are identified and detailed in order to implement projects and/or business initiativesResponsible for 25 processes of medium complexityUnderstands and contributes to the achievement of business strategy, goals and objectivesIdentifies and recommends process improvements and/or automation opportunities to enhance the productivity and operational efficiency of the businessGathers, prioritizes and explains user requirements to support project activities, process improvements, systems development, etc.Serves as a consultant, providing advice, business expertise, and recommendations on business and/or operational processesPrioritizes and manages his/her own workload, and possibly the workload of others, in order to deliver quality results and meets pre-determined timelinesRepresents the business and provides coordination within the business, with external service providers and other areas within the bank, on high risk/impact, major projects, and/or operational processesUses project management software / tools and applicable templates to prepare documentation, tracks, monitors and reports information, and maintains database(s) as applicableEnsures accuracy in preparing and promptly completing all required supporting documentation for assigned projects/tasks (i.e., reports, change requests, presentations, invoices, correspondence/communications, tables, charts, files, etc.)Identifies, take ownership and/or assists with resolution of issues as they arise, or escalation of issues as appropriateParticipates as a member of the team in executing assigned deliverables within specified parametersKeeps business leaders and other team members informed and up-to-date about the status/progress of projects, and all relevant or useful information related to day-to-day activitiesSupports the project team and the business by continuously developing knowledge in own areaInclusiveness:At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.Province/State:Florida, Georgia, Maine, Maryland, New Jersey, South Carolina, VirginiaCity:Alexandria, Atlanta, Baltimore City, Greenville, Jacksonville, Lewiston, Mount LaurelWork Location:3603 Boston Street, 4600 Touchton Road East, Bates Mill #3 (140 Mill Street), Greenville Campus Building A - 200 Carolina Point Parkway, Mt Laurel - 6000 Atrium Way, Remote Alexandria, Remote Atlanta (GA)Business Line:TD Bank AMCBJob Category - Primary:Business Analysis / ReportingJob Category(s):Business Analysis / ReportingProvince/State (Primary):FloridaProvState 2:GeorgiaProvState 3:MaineProvState 4:MarylandProvState 5:New JerseyProvState 6:South CarolinaProvState 7:VirginiaCity (Primary):JacksonvilleCity(s) 2:AtlantaCity(s) 3:LewistonCity(s) 4:Baltimore CityCity(s) 5:Mount LaurelCity(s) 6:GreenvilleCity(s) 7:AlexandriaJob Family:Business Process ManagementTime Type:Full TimeEmployment Type:RegularFederal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Full-time
  • ID: #43485150
  • State: Georgia Atlanta 30301 Atlanta USA
  • City: Atlanta
  • Salary: USD TBD TBD
  • Showed: 2022-06-22
  • Deadline: 2022-08-21
  • Category: Et cetera