Vacancy expired!
Support Analyst with Minimum 8+ Years of Hands on Experience in C etc., or above. Has exposure in Supporting & performing Minor enhancements of applications developed using technologies like C Extensive knowledge on Unix/Linux. Poses knowledge on Unix Shell Script ,PERL & SQL. Good to have people who have worked on Support Projects. Deliverables: Resolve Incidents & Service request for the application supported Proactively plan the Upgrades & outages for the application supported Perform enhancements to the applications developed using C Drive Automation and Standard Operating Procedures as part of left-shift Effort Estimation and planning for enhancements & Bug fixes Drive CSI and Innovation from Onsite Help with setting up new processes for Incident, Change , Problem and Release for new applications add to the scope Poses Good knowledge on SQL or any relational DB.5. Good to have people who have worked on Support Projects. Coordinate with offshore & Onsite team & Client vendor team to perform root cause analysis Drive issue call P1, P2 like critical incident management & escalate to the higher management when required
- ID: #23301778
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State: Georgia
Atlanta
30301
Atlanta
USA
- City: Atlanta
- Salary: USD
- Job type: Contract
- Showed: 2021-11-23
- Deadline: 2022-01-21
- Category: Et cetera