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- Run the production network infrastructure that supports our core platform, products, and services with a consistent focus on availability and performance. Resolving incidents quickly and where possible and empowering the Converge Infrastructure Operations Center to support our customers and services.
- Work directly with customers, sales, product management, and other engineering teams to design, build and operate solutions that align to customer needs and prioritize efficient operations for Converge. Implementing existing network service design models, or creating new models where needed.
- Measure and optimize network performance and reliability, with a constant desire to push our capabilities forward to align with customer needs. Work with the Converge Infrastructure Operations Center (IOC) and customers during incident or request escalation. Continually providing enablement to the IOC through collaborative runbooks and tools that simplify network operations.
- Build high performance and reliable network systems, amplifying your expertise through documentation and automation that allows your peers and other teams to utilize the systems effectively.
- Competency in one or more public cloud providers required. Platforms include AWS, Google Cloud Platform, Azure and IBM Cloud.
- Experience with BGP required, OSPF desired
- Strong understanding of network troubleshooting, TCP/IP, VLANs, public cloud connectivity (interconnect, direct connect, express route), IPsec VPN, VXLAN, EVPN, Spine/Leaf Architecture, VRF.
- Experience working with multi-tenant network environments.
- Experience with Arista, Cisco, or Cumulus preferred. Mellanox optional.
- Experience with VMware NSX-T desired.
- Experience with automation tools and languages (Ansible, Terraform, git, Python, Go)
- Experience with modern telemetry-based monitoring, and data collections methods such as Telegraf, gnmi, OpenTelemetry, and Prometheus exporters for network devices a plus.
- Ability to work as part of a team and provide mentorship
- Excellent interpersonal skills and ability to communicate effectively with customers and non-technical personnel
- Ability to thrive in a fast-paced environment, quickly resolve complex problems using analytical skills, technical expertise, or research
- Excellent written and verbal communication skills
- Participate in 24/7 on call rotation
- 5+ years experience in Network Architecture, with a minimum of 3 years of experience designing and implementing network infrastructure in a multi-tenant Datacenter/Service Provider environment and/or cloud computing environment
- Bachelor's degree in (Comp Sci/IT/IS or related) or equivalent experience required
- Current professional level certification in a network specialization (CCNP/CCIE, JNCIP/JNCIE-(DC/SP), VCP-NV 2022, Google Professional Cloud Network Engineer)