Client Operations Support Rep III

Genuent is hiring a Client Operations Support Rep for our direct client in the Alpharetta, GA area. This is a Contract opportunity with benefits available. Qualified candidates should send their resume (Word Format) along with salary requirements to Ryan Hildreth at Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. Follows up with clients to ensure that they are satisfied with the company product or service.Plan and execute the end-to-end process for client briefings with focus on delivering a flawless client experienceServe as the onsite contact and provide support during meetingsCoordinate event details with program hosts to ensure all meeting needs are met including budget managementEnsure all branding and messaging is accurately represented/communicatedManage catering, logistics, reservations, and client activities as part of CEC and Xchange experienceCommunicate professionally with associates and external clients/prospects at all management levelsAnticipate needs of hosts, executives, requesting associates, admins, and clientsProvides day of assistance where needed and ensures that details and meeting requests are up to the standard of serviceAssist with troubleshooting basic Audio Visual requestsAbility to work flexible work schedule based on the business needs