Clinical Team Manager

Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs – helping patients access and navigate care anytime and anywhere.As a team member of our HouseCalls product, we provide annual clinical assessments to patients in the comfort of their homes. This important preventive care helps identify and reduce health risks for patients, in addition to coordinating appropriate follow-up care to improve health and well-being.We’re connecting care to create a seamless health journey for patients across care settings. Join our team, it’s your chance to improve the lives of millions while doing your life’s best work.(sm)In this role you will have the ability to achieve work life balance. Flexible scheduling offered where providers can flex their time over the 7-day work week. No on-call, no weekends and no holidays required.Primary Responsibilities:

Serve as mentor and coach to HouseCalls Practitioners (HCP’s). The CTM will demonstrate clinical expertise and guidance, program insight, and support in all aspects of the role

Plan and conduct Ride Along visits in accordance with guidelines set forth by senior leadership. Travel is expected and is dependent upon specific market and geographical need

Assist in hiring and training new HCP’s

Ensuring enterprise, department, HIPAA, and regulatory compliance: Maintaining security of Protected Health Information (PHI) and Intellectual Property (IP)

All GSS functions: Update status change, terminations, PTO management, population and network development reconciliation

Perform yearly Common Reviews and continually manage performance. Implement coaching plans and/or corrective action plans related to standards set forth by business initiatives

Regular meetings and collaboration with supporting departments to ensure operational efficiency

Plan and develop compelling market strategies and present to Senior Leadership during Business Reviews

Assist in projects and other duties dependent on business needs

Host monthly team meetings to communicate updates on company goals and performance: Monitor and address field concerns and communicate to senior leadership

Represents HouseCalls in a positive, solution focused manner that embodies our corporate values: Integrity, Compassion, Relationships, Innovation and Performance

Develop strategies to increase job satisfaction and reduce turnover rates

Identify key talent and mentor for professional development and career advancement

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:

GNP, FNP, ANP, or ACNP board certified or eligible with an unencumbered license to practice in assigned state

5+ years of practice experience in a clinical setting

Proven solid written and verbal communication: Clearly expresses ideas, but is tactfully sensitive to opposing viewpoints

Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

2+ years of management and leadership experience

Experience in a home setting

Experience in working within a managed care environment

Knowledge of HEDIS and STAR quality measures

Proficiency in Microsoft Office products and applications

Proven excellent organizational and administrative skills

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.