Job DescriptionThe Automation Specialist must be conversant and competent in broad range of technology to enable productive interaction with information technology employees and leaders. Conversely, the specialist will demonstrate the ability to establish a good working relationship with business partners and ensure technology is an enabler and not a limiter. The specialist will have practical experience working in a highly technical, fast-paced role and environment in which they will analyze operational and business processes and structure to provide automation and technology capabilities that are aligned to support service levels and business objectives. They will focus on the continued confidentiality, integrity and availability of the organization's technology and information assets are essential. As a steward of the core banking system, the specialist may be required to speak into all areas of Information Technology, including hardware and software acquisition, implementation, and long-term support in conjunction with IT Engineering. They will foster an environment of open communication, learning, quality customer service, problem-solving, risk management and idea generation.
Process automation buildout and support.
Maintenance and OS-level configuration of the core banking application.
Availability of the system including internal devices and APIs.
Connectivity to the network and automation systems.
Provide 24/7 tier 2 support to the core operations team including backup to the tier 3 support as needed.
Play a key role in the training and execution of application failover and release update procedures.
Manage relations with internal and vendor network and hardware support teams.
Participate in recurrent training to support the entire core banking hardware and software technology stack.
Provide documentation support.
Mentoring of the Core Operations team.
Other
This description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
This job description is subject to change at any time.
Position may offer work from home opportunities, pending specific performance and departmental needs.Compensation:$48/hour to $50/hour with a conversion salary of $100k to $105kExact compensation may vary based on several factors, including location, skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Skills and Requirements
High School Diploma or equivalent.
2+ years hands-on experience with (IBM) Power Architecture and associated Operating Systems (AIX).
2+ years hands-on experience with core banking automation systems.
4+ years hands-on experience with core banking data systems and associated operations to support key financial business processes. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
Full-time