Customer Service Representative

The Opportunity:We have an opportunity for a Customer Service Representative to be responsible for performing customer service, logistics, clerical and administrative duties. ESSENTIAL JOB FUNCTIONS:Answer phonesScale Operations including data entry of all inbound/outbound loads into RPM.Coordinates inbound and outbound material and transportationAssist Team by producing weekly shipment list for all outbound loadsProcesses all Sundry InvoicingProcesses material billingPurchases all Office SuppliesParticipation in all Safety Engagement activitiesSends all Monthly Reporting to SuppliersEnsures all Vendor COI and Indemnity forms are Valid.Performs other job duties as assigned.What You Need to Succeed:Must have high school diploma or G.E.D.Must have ability to read and comprehend simple instructions, short correspondences and memos.Must have ability to read and interpret documents such as safety rules,Must have ability to perform intermediate arithmetic dealing with decimals, fractions, ratios, etc.Must pass basic reading test.Must have basic computer skills (email, word processing, etc.).Must be able to operate basic office equipment (fax machine, copy machine, etc.).Must be willing to work overtime as needed.Must be able to maintain good attendance.Must have ability to answer the telephone and provide information/assistance to customers.Must have knowledge of current office procedures and methods including, but not limited to, telephone communication, office systems and record keeping.Must be able to perform all essential job functions with or without reasonable accommodation.What we offer:Corporate culture based on integrity, respect, accountability and excellenceComprehensive training with numerous learning and development opportunitiesAn attractive salary reflecting skills, competencies and potentialA career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.WestRock (NYSE:WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock's team members support customers around the world from locations spanning North America, South America, Europe, Asia and Australia. Learn more at www.westrock.com.WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.