Vacancy expired!
Job Description
Based on-site at the customer’s location, this position is responsible for analyzing and translating database schemas and processes for packaging resource and demand forecasting. Core responsibility is collaborating with the customer’s engineers to automate the forecasting process for the purpose of maintaining global metrics related to global supply chain and logistics operations. The Packaging Business Analyst is responsible for presenting and reporting data-driven insights to both the Onsite Program Manager and customers directly. This role involves working with business leads to understand metrics for business process data maintenance. Managing and adapting to change and implement new ideas effectively within the Customer culture is a must. Must have strong programming, querying, and database and project management skills. Additional responsibilities include authoring technical documentation for end users, maintaining existing tools and products, and managing data mining projects end-to-end independently.
A successful candidate fit must have strong analytical, written, and communication skills as this is a customer facing role. Must be skilled in data wrangling, data cleaning, and data tidying. Must be adaptable to changing technologies and a dynamic, fast paced work environment. Must possess an attitude to go above and beyond and deliver exemplary customer service. Curiosity and self-reliance is highly encouraged. Project management knowledge and skills are highly desirable for this position.
Duties & Responsibilities:
- Process data mapping to create efficiencies and streamline data collection.
- Collaborate with the engineering team to automate data wrangling and tidying.
- Initialize data cleaning efforts with best practices in mind.
- Communicate data and analysis clearly and concisely.
- Validate and consolidate data outputs from the engineering team for forecasting.
- Understand vendor operations to develop creative technical solutions.
- Develop Business Intelligence tools and dashboards from requirements analysis
- Translate technical language to a high-level summary for internal financial modeling.
- Utilize scripting and querying languages to perform statistical data analysis.
- Deliver and present resource and demand forecasting models and reports
- Develop ad-hoc custom tools, reports, dashboards daily for customers
- SLA/KPI monitoring across workstreams, site types & 3PL providers - with root cause insights and solution recommendations provided to the Customer.
- Regularly measure and report SLA performance and quality metrics to customers.
- Uphold data mining best practices and standards.
- Establish and report on forecasting accuracy metrics.
- Aid in distributing and documenting new technical solutions to global sites & 3PLs.
- Test, analyze, document new efforts, set-ups, and possible solutions
- Periodic travel to sites will be required. (10-25% travel)
Qualifications
- Min 3 years experience in business analyst and developer role
- IT background in education and experience
- Effective written and verbal communication and customer service skills
- Excellent ability to record, track, and document technical processes
- Ability to drive take initiative in a busy environment
- Strong knowledge of SQL, Microsoft Excel
- Proficiency and proven ability to create and review technical documentation
- Knowledge in JavaScript and Python
- Knowledge in Google Cloud Platform, BigQuery, Google Research Colaboratory
- Knowledge of Google Docs, Jupyter notebook, Tableau highly desired
- Ability to define, develop & document business processes and procedures
Additional Information
Expeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.