Data Center Technician

As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the e X cell team.Our global client is looking for a strong Data Center Technician to work onsite covering one of the various overnight shifts at their world-class data center in Alpharetta, GA.Duties and Responsibilities:

Coordinate with and take direction from the Client Facilities team(s)

Complete work orders within mutually agreed service windows

Confirm that the Change Control policies are fully adhered to for all work orders and other data center related activities

Install hardware and provide connectivity according to Client provided standards

Install, configure, and prepare servers for operating system loads

Build, test, and run cables between devices, peripherals, and network demarcation points

Manage the shipping of old equipment and the delivery of new equipment and maintain tracking information

Maintain records for assets so that all moves, adds, deletes, and changes are properly tracked and recorded

Maintain remote access connections into the data center environment

Assist Client Level 2 and Level 3 support teams in troubleshooting hardware / network issues

Provide onsite hands and feet support

Verify status lights on servers and network connections

Perform low-level repairs; e.g., swap drives

Install and maintain cabling following published standards

Validate that all system placements follow space allocation plans

Monitor the data center infrastructure for normal operation including, but not limited to, water leaks, abnormal sounds, and hot spots within the room, and report any deviation from standards set by the Client

Submit requests to maintenance and contact agents for various activities related to facilities and infrastructure

Coordinate the installation of new or changed power requirements with the Client Facilities team(s)

Maintain site facilities needs according to health and safety requirements as directed

Maintain data centers and all workspaces associated with the data center in a clean and professional manner

Support unstaffed tertiary data centers as requested by the Client

Skills and Qualifications:

Strong communication skills

Able to take direction from the DC team lead / program manager

Interface with client's staff

Be capable / highly efficient with speaking, reading, and writing fluid English

Technical skills in various compute / network technologies, including:

Clustering concepts

Hardware (Physical Support): Servers, Blade Systems, Network Switches, Network Firewalls, Assorted Network Gear, Basic Understanding of SAN / NAS connectivity & topology

Hardware (Logical Support): Basic understanding of operating systems, asset logon capabilities (as per requests), ILO / management configuration capabilities

Network topology and redundancy

Structured and RTS Cabling: design, buildout, troubleshooting / diagnostics & best practices

Rack layouts / management, for capacity planning/management

In-rack power distribution (i.e. PDU's, CDU's, UPS's)

Strong analytical skills

Experience with MS Office Suite

Experience with MS Visio is a plus

Data center operations experience

Inventory management (asset and infrastructure based)

Good incident / problem solving skillset

Full COVID-19 vaccination may be required.We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. e X cell ™ Supports Equal Employment Opportunity e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.