Title: Shipping & Receiving ClerkReports To: Service Operations ManagerFLSA Status: Non-ExemptLocation: Atlanta, GAMake Your Mark. Shape Your Future.It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of 60,000+ professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT, CRAFTSMAN, STANLEY, BLACK+DECKER, CUB CADET and more.What You’ll DOThe successful candidate for Shipping & Receiving will be able to verify and keep records of incoming and outgoing shipments into the Service Center while assisting other parts of the center during S&R non-productive hours. They will be a team player and willing to take the initiative to assist where needed.Operational Responsibilities
utilizing knowledge of SB&D shipping procedures to verify and keep records of incoming and outgoing shipments into the Service Center;
preparing items for shipment
identify information to confirm against invoices, orders and/or other records;
unpacking and examining incoming shipments, rejecting damaged items, recording shortages
keeping an adequate supply of shipping materials on hand at all times;
Assist with inventory control;
substitute as a Van Driver when needed (if applicable);
Sales & Client Relations:
corresponding with shipper and/or customers to rectify damages and shortages;
customer service interaction, answering phones;
Conducts customer sales and service both at the counter and via phone;
Safe Work Practices:
Achieve Environmental Health and Safety (EHS) goals set for the center by the division;
maintaining the work area and equipment in a clean and orderly condition and follow prescribed safety regulations;
be familiar with and able to interpret packing slips, enter into the computer the correct information, to acknowledge receipt of the goods into the purchase order and processing database;
Cover the front counter for CSR breaks and as needed during peak hours
Misc. tasks as assignedWho You AreYou always strive to do a good job…but wouldn’t it be great if you could do your job and do a world of good? You care about quality – at every level. You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. In fact, you embrace it. You also have:
Ability to work a regular schedule of 40 hours per week
Ability to work additional hours as needed to meet customer demands
Possess a high school diploma or GED equivalent;
Possess a valid driver’s license and a good driving record;
Operate with a high degree of integrity and accountability
Follow verbal instructions and use simple math
Ability to demonstrate superior customer service and salesmanship;
Knowledge of Microsoft applications; Excel, Power Point, Word, Outlook;
Ability to read and write English
Maintain appropriate conduct in and out of the service center environment when representing Stanley Black & Decker;
Adhere to the company’s service policies at all times;
Ability to read and comprehend operations system procedures and computer reports;
Able to learn our products, their applications, care and proper maintenance as well as become well versed in our discounts, pricing policies, product prices and product programs.
What We Offer:
A comprehensive benefits plan that includes medical, dental, life, disability, 401k, ESPP, vacation, paid holidays.
Incentives tied to performance
Career advancement within service representative role and overall service center
Discounts on Stanley Black & Decker tools and other partner programs
How You’ll FeelWe want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:
Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university.
Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion.
Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices.
What’s more, you’ll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.We Don’t Just Build The World, We Build Innovative Technology Too.Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.Who We AreWe’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.Benefits & PerksYou’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.What You’ll Also GetCareer Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.Learning & Development:Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).Diverse & Inclusive Culture:We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.Purpose-Driven Company:You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.EEO Statement:All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843.Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!Full-time