Endpoint Support Engineer

26 Mar 2024

Vacancy expired!

We have a Contract position for "Endpoint Support Engineer" with one of our direct clients in Atlanta, Georgia for initial contract duration of 12+ months.Interview Type is Telephonic. Local Candidates Preferred.Please contact at (470) 554-7380

Job DescriptionThe Endpoint Support Engineer is responsible for support of endpoint devices within their facility. A thorough understanding of user and business needs are essential. In this role, an Endpoint Support Engineer has a good understanding of user and business needs. Design, implement, and support approved technical solutions as well as resolve endpoint issues. Additional responsibilities include:
  • Designs, implements, and deploys platforms to support and meet business needs. Identifies and recommends opportunities for improvement and performance issue solutions.
  • Provides intermediate-level technical support and monitors multiple technology domains/platforms through the use of monitoring tools and applications.
  • Maintains comprehensive technical knowledge of software and infrastructure platforms.
  • Tests and evaluates IT vendor products.
  • Updates, writes, and maintains documentation for the department.
  • Provides Production support for assigned systems including on-call rotation support.
  • Participates in diagnosing and resolving technical issues with assigned systems.
  • Participates in special projects and performs other duties as assigned.

Required Skills
  • Proficiency in managing and supporting security tools, including product installations, upgrades, and technical support across multiple platforms including one or more of the following:
  • OS Proficiency with Windows, macOS, Linux,
  • Skills with AWS are a plus
  • Proficient experience packaging, installing, and maintaining 3rd party vendor products in a large enterprise.
  • Understanding of VM and VDI provisioning processes
  • Ability to learn and adapt to changing Cybersecurity technologies, tools, techniques, and concepts
  • Excellent analytical and communication skills
  • Ability to work well within a team environment
  • Ability to complete assigned tasks within agreed-upon timeframes and with minimum coaching

Education/Experience:
  • Bachelor’s degree in computer science, information technology, mathematics, or engineering is required, master’s degree is a plus.
  • 3-5 years of experience in managing and supporting security tools, including product installations, upgrades, and technical support across multiple platforms.
  • Microsoft Endpoint Configuration Manager CM preferred

  • ID: #49554419
  • State: Georgia Atlanta 30308 Atlanta USA
  • City: Atlanta
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2023-03-26
  • Deadline: 2023-05-23
  • Category: Et cetera