Vacancy expired!
Relevant Experience: 7+ YearsRoles and Responsibilities:
- Provide BAU support focused on Exchange 2018/2019, Office365, Windows OS, Connectivity (Firewall, Routing, DNS, Ports), and Security for PCI/PAN/PII Data.
- Manage the exchange servers and implement new services and functionality.
- Maintain the production, by running a software and hardware diagnostic regularly in a stipulated time period.
- Responsible for providing support to internal stakeholders and external clients.
- Run the diagnostics on the services which are essential for a server to run.
- Manage file sharing permissions to monitor mailbox quotas/space and also to check where the email has stuck and made sure that the email reaches its destination.
- Provide minimal windows support for installation or removal of software tools, like cyber tools.
- Ensure incidents are resolved with the SLAs and as per the client defined processes.
- Support administrator will follow the existing client SDLC and other processes, as guided by the client project manager.