Facilities Coordinator

Job T ItleFacilities CoordinatorJob Description SummaryThe Facilities

Coordinator provides assistance to the facility management team to

ensure successful service delivery of the client facility needs.

Directly supports the facility management team with on-going facility

and team related responsibilities.Job DescriptionESSENTIAL FUNCTIONS AND

RESPONSIBILITIES Provide general overall facility management services,

including continuous monitoring of office/facility Address client

inquiries and concerns ensuring timely and quality issue resolution and

service delivery Follow up with clients to ensure customer

satisfaction Respond to all facility inquiries and complaints, assess

problems and take the necessary corrective action Remain knowledgeable

regarding all operational aspects of building systems Coordinate with

outside contractors for the service and repairs of equipment Follow

protocol for effective building-specific maintenance and safety

procedures Maintain on-going communication with contractors, client,

and team Assist with site inspection within the assigned building

portfolio Create work orders and assign work orders to the engineering

staff, subcontractors, and vendors Report on open and closed work

orders and check the status of open work orders with the assigned

party Request, review, and submit work orders, bids, and proposals

from vendors Verify final invoice pricing and process payments in a

timely manner Assist in the monitoring and assessment of vendor

performance Train vendors on work order and billing procedures

Manage complex work orders such as environmental issues and disaster

recovery Manage service and performance of vendors and landlords for

timely completion of jobs Create and record appropriate written

communication between all parties Schedule and document maintenance

and repairs on building equipment Communicate frequently with client,

landlords, and vendors to resolve issues and provide project status

updates Provide process and procedures training and direction to new

associates Coordinate special events in support of client Assist

with measuring and reporting key performance indicators against service

level agreements Provide facilities helpdesk services on behalf of the

client(s) and monitor internal/external workflow for all facilities

cases to ensure consistent quality of service and work productProvide

Furniture support services by providing basic furniture adjustments,

setups and troubleshooting.KEY COMPETENCIES1. Communication Proficiency

(oral and written)2. Customer Focus3. Initiative4. Sense of Urgency5.

Multi-Tasking6. Detail Oriented7. Financial Knowledge8. Time Management

Skills9. Team OrientationIMPORTANT EDUCATION High school diploma or a

General Equivalency Diploma (GED) required Associates or Bachelors

degree in facilities management, building, business or other related

field preferredIMPORTANT EXPERIENCE A minimum of 1 year of work

experience in an administrative, accounting or tenant services

capacity Experience with data entry, expansive reporting, filing,

answering phones, scheduling and communications Previous customer

service experience Prior experience working in the facilities/property

management, commercial real estate or professional services industries

preferredADDITIONAL ELIGIBILITY QUALIFICATIONS Working knowledge of

lease terms, the reconciliation process for Common Area Maintenance,

insurance, and real estate taxes Proficient in understanding

management agreements and contract language Working knowledge of

For full info follow application link.Cushman & Wakefield is an Equal

Opportunity / Affirmative? Action employer. All qualified applicants

will receive consideration for employment without regard to race, color,

religion, sex, national origin, disability, sexual orientation, gender

identity, protected veteran status or any other characteri tic protected

by law.