Implementation Manager

Software Guidance & Assistance, Inc., (SGA), is searching for an Implementation Manager for a CONTRACT assignment with one of our premier Financial Services clients in Alpharetta, GA. Responsibilities :

• Seeking a project manager to focus on deploying technology infrastructure that will transform our employee and client experiences.
• The role will support several new office building locations which includes the implementation of voice and network circuits and hardware.
• The candidate will be responsible for gathering requirements and organizing and coordinating the deployment plan of new circuit and hardware installations.
• The candidate will also be responsible for reporting, maintaining project plans, supporting project planning and tracking, issues / risk management.
• The candidate will produce project documentation, business case and project plans to team standards, and within the current project lifecycle standards, soliciting business sign off, governance, and action where appropriate.
• They will provide support and oversight of implementation through project completion.
• Define the scope of operational work in collaboration with Enterprise Network Services and Business Unit management
• Driving process efficiency
• Develop, track and coordinate schedule
• Manage Hardware deliveries, with vendors, including staging Logistics Coordinator Create and Manage the Technology Change Management tickets
• Provide weekly status reports both internally and externally, as required Lead deployment activities
• Drive process efficiency
• Schedule UAT testers and BAU signoffs
• Manage the resolution of any issues
• Ensure documentation is updated
• Update Stakeholders, including weekly and monthly reporting status
• Complete asset decommissions and destruction

• Bachelor's Degree + Experience within financial services / consulting
• Knowledge of cloud solutions or telecommunications
• Circuit inventory management
• Dark Fiber, WAN, LAN Data Center Builds, Consolidations, Decommissions Branch Restacks and Renovations
• 10-12 years of technology project management experience
• Experience with project lifecycle of network build, infrastructure build, data center builds and/or corporate real estate construction projects including floor build outs and business relocations
• Experience gathering technology requirements and working with design, trading and technology teams to finalize design development and construction drawings Responsible for managing delivery across internal teams and third-party contractors/ consultants
• Well versed in the project lifecycle and Project Management methodologies including Agile (Scrum)
• Experience working with Agile teams (Kanban, Scrum, LEAN, etc)
• Strong Excel skills Proficient in Microsoft Word, PowerPoint, SharePoint, Visio, and Project Sharepoint, MS project, ServiceNow
• A confident and articulate self-starter
• A team player with a high level of commitment and enthusiasm
• Able to work in a high-pressure environment while juggling multiple tasks
• Has excellent attention to detail and organizational skills
• Demonstrate time management, ability to prioritize tasks and to meet deadlines across multiple projects
• Possess strong interpersonal skills and able to communicate at all levels and influence others
• Display strong leadership skills, with a proven track record of leading projects at times of change
• Strong organizational skills, customer service focus, attention to detail
• Ability to communicate clearly and concisely, both orally and written
• Ability to distill and present information to business community in non-technical terminology
• Business analysis skills, with the ability to forecast implications and provide consultative recommendations and solutions
• Ability to set priorities, meet deadlines and manage operational lifecycle
• Easily adapts to a changing environment