IT Desktop Support Technician

28 Apr 2024

Vacancy expired!

IT Desktop Field Services Technician

Healthcare Industry

9 Month Contract (Full Time Hours; likely to extend or convert perm)

Overview:Our client, a top healthcare system in Georgia, is looking to expand their Information Systems (IS) department in conjunction with the massive growth they are currently undergoing. The team is looking for an energetic Desktop Tech with a high aptitude to jump in and support their information systems. You will need to have the capacity to take care of various action items from day-to-day tickets to assisting with large-scale installation projects. Ultimately, this role will allow you the opportunity to have exposure to a variety of different areas in IS for a highly reputable health system and within a renowned team.

Objective:Perform analytical, technical, and administrative work in the planning, installation, and support of new and existing desktop and laptop systems, printers, wireless devices, and peripherals. Communicate with end-users to determine needs, schedule work, and provide basic training on all hardware and some software. Configure and deploy laptops in a corporate wireless environment. Respond to, diagnose, and resolve PC, workstation, and application-related problems through discussion with end-users and delivering remote technical support for the client.

Qualifications:
  • 3+ years of experience in IT Field Services or Desktop Support.
  • Associates degree or above is preferred. Certifications such as CompTIA A+ or Security+ are preferred.
  • Experience working in a healthcare or hospital environment is highly preferred.
  • Full vaccinations required due to working in a hospital setting.
  • Hands-on experience supporting various end-point devices (laptops, tablets, and mobile devices).
  • Experience with Windows 10, Active Directory, Microsoft Office 365.
  • Familiarity with SCCM.
  • Proven customer service skills, quality communication, and professionalism.
  • Ability to collaborate with a team but also work independently.

  • ID: #49818495
  • State: Georgia Fayetteville 30214 Fayetteville USA
  • City: Fayetteville
  • Salary: $24 - $27
  • Job type: Contract
  • Showed: 2023-04-28
  • Deadline: 2023-06-05
  • Category: Et cetera