Vacancy expired!
- Provided support for all network and hardware devices throughout the hospital locations.
- Responsible for installation and distribution of software using Microsoft tool SCCM to all network devices.
- Responsible for troubleshooting and resolving issues with hardware, software, and networking.
- Assist in building operational procedures and documentation.
- Analyze, triage, and escalated tickets within ticketing system.
- Responsible for managing computer assets keeping a count of total machines via Excel spreadsheet.
- Notate all information in Ticketing system.