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Job Description:
Company Profile:We are a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success.Department Profile:We are a dynamic and fast-paced area within the firm’s Enterprise Technology & Services division. We are responsible for delivering high quality technology solutions and support functions to over 100K end users. These end-user technology services ensure users across the firm can perform their job efficiently with minimal to no interruption.Position Description:We are focused on ensuring the timely and effective support for users migrating the Company. The IT Project Manager role will manage the delivery of complex multi-disciplinary projects within agreed time and budget constraints. The IT Project Manager will work with the management team as well as internal clients, to determine and manage effective solutions to facilitate the delivery of IT and security – Infrastructure projects. The IT Project Manager will need to get up to speed quickly on the organization structure and technology supporting the entire Company business. The IT Project Manager will be managing multiple projects, multiple environments, and the details inherent in the setup of those environments across data centers, database, security, networking and cloud/SaaS providers. The ideal candidate will have a service mindset and the ability to track detailed project requirements, work with internal stakeholders to drive outcomes and partner with project leadership to ensure effective delivery.Job Functions/Duties and Responsibilities:The candidate would be responsible for the successful completion of the following tasks:• Work across the technology function and with all aspects of our infrastructure and security teams and assets while managing projects.• Simultaneously manage and/or oversee large, long range, or multiple complex Infrastructure projects such as Data Center Consolidation, Cloud migration, Network Redesign, ITSM based operations improvements, etc.• Guide technology and business teams so that tasks and activities are coordinated for project objectives, scope control, quality control, communication management, change control management, risk management and issue management.• Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet project or program objectives.• Work with the infrastructure and Security portfolio manager and leaders to continuously manage priorities, issues, risks and decisions as projects are managed to successful completion.• Perform troubleshooting and problems solving skills to project teams in planning, solutioning, and executing projects.• Provide strong stakeholder management skills (engagement, leadership, collaboration, communications, etc) within and across assigned projects.• Leverage Agile methodology and Jira SDLC tool knowledge to manage team efforts within and across projects, including work assignments, progress, burn rates, and daily standups.• Demonstrate strong relationship and networking skills across technology and business departments to effectively manage and deliver projects.• Meeting preparation with the stakeholders raising appropriate status, risks, and issues.• Proactively understand the impact of upcoming changes to the Global Service Desk and communication to impacted parties.• Compile and provide reporting on current status and initiatives to WSS Senior Management and other stakeholders.• Partner with various technology teams on shift-left opportunities and efficiencies.Qualifications Required:• Excellent written & verbal communication skills.• Organizational skills, time management, & attention to detail.• Proficiency in Microsoft products including Project.• Visio & SnagIt Experience.• Strength in negation & acting with rigor.• Focus on Customer Service.• College degree or equivalent experience.Preferred Qualifications:• Experience with financial service firms.• Management consulting experience in a technology environment.• General experience and exposure to a wide range of technologies.• Experience with Lean Six Sigma and/or Agile.- ID: #49344286
- State: Georgia Alpharetta 30004 Alpharetta USA
- City: Alpharetta
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2023-02-21
- Deadline: 2023-04-18
- Category: Customer service