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A Public Sector client of ours is looking for IT Support Supervisor to work on their ongoing project in Atlanta, GA office.
Below are the additional details of this role: Required Skills: We need a minimum of 5+Years hands on experience in the following.- College or technical degree in Computer Science or equivalent preferred
- 5+ years of experience in IT customer support, help desk, or technical support experience
- 5 Years Technical certifications in ITSM/ITIL preferred Highly desired Experience with ServiceNow ITSM
- 2+ years of experience supervising or leading a support team Desired Ability to resolve issues and exhibit strong initiative
- Excellent planning, training and follow-up skills and analytical abilities
- Strong problem-solving and analytical abilities. Desired Strong project management skills