Language Model Engineer

04 Aug 2024

Vacancy expired!

Position at NICE

Language Model Engineer

Minimum Qualification
  • Bachelor's degree in the field of Computer Science, Technology, Engineering, Math, or equivalent practical experience.
  • 1yr bash, python, or equivalent script development, deployment, and execution
  • 2yrs windows experience with remote access and dos shell

Preferred Qualifications
  • Knowledge and interest in foreign languages and linguistics
  • Basic SQL & any database experience
  • Technical writing skills
  • Familiarity with Jira, Confluence (or other ALM)
  • Familiarity with source control packages and methodology

What We Do

Nice CEA provides state-of-the-art enterprise level analytics for all forms of business communications including speech, chat, email, and general text. We have a world class research team developing new algorithms and approaches to help companies with solving critical issues such as identifying their best performing agents, prevent fraud, categorizing customer issues, and determining overall customer satisfaction. If you have interacted with a major contact center in the last decade, it is very likely we have processed your call.

Responsibilities
  • Packaging, QA, and delivery of language models
  • Development & maintenance of scripts/tools to automate both new model production and updates to existing model packages
  • Maintaining documentation of processes and projects across all supported languages & environments
  • Learning new tools and model types as they become developed.
  • Working with developers to help design automation and tools improvements for model building.

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.

  • ID: #44582084
  • State: Georgia Atlanta 30301 Atlanta USA
  • City: Atlanta
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2022-08-04
  • Deadline: 2022-10-02
  • Category: Et cetera