Vacancy expired!
Job Title: Lead Analyst, Reward IT Job Location: Remote Job Duration: Long-Term Job Description:
- The AVP, Lead Analyst, Reward IT is responsible for the wing-to-wing process management and operational execution of assigned Synchrony Financial Client Loyalty programs.
- Design loyalty strategies, programs and statement messaging to support client requirements.
- Set-up Loyalty program operational rules in conjunction with the Synchrony Client Systems Services (CSS) team and/or vendor personnel.
- In conjunction with the Synchrony Financial IT Testing Team, test ongoing Loyalty programs and Loyalty promotional offers prior to live implementation.
- Monitor loyalty promotions in production and provide the CSS Parameter Review Board with validation results.
- Learn existing and newly developed capabilities of the various Synchrony Financial Loyalty platforms.
- Utilize Data Warehouse and First Data resources to provide Reward program reporting for internal and external customers
- Monitor and audit key Reward process control points to insure high quality "run" operations. Initiate corrective action as directed.
- This position can be based in a remote office Other duties as assigned
- Bachelor's degree and minimum of 2 years of IT experience or, in lieu of degree, HS diploma and minimum of 4 years of IT experience
- Minimum 3 years of experience working in the credit card or payments industry
- Minimum of 2 years of hands on experience with First Data systems
- First Data systems experience including DMM, IDP and AFP.
- Hands on experience with First Data Rewards systems or other credit card loyalty programs
- Credit card Loyalty programs experience
- Proven experience effectively interfacing with cross-functional teams
- Strong project management skills
- Strong Quality orientation/skill set
- Strong client orientation
- Strong problem solving skills
- High level of initiative