Vacancy expired!
- Practical experience in APM working with application & infrastructure teams to define/interpret monitoring/alerting requirements for managing end user
- Experience, fault isolation, and proactive environment health management including alerting, analysis, and reporting.
- This person should be an Expert in Application Performance Management & Systems Performance Management.
- Ensure Infrastructure Tools supporting enterprise monitoring are maintained in accordance with company standards and leading practices.
- Actively mentor technical skill development within the Enterprise Systems Monitoring (ESM) team.
- Develop operational reports
- Build automated reports and dashboards with the help of Power BI and other reporting tools
- Understand business requirements to set functional specifications for reporting applications
- Be experienced in tools and systems on MS SQL Server BI Stack, including SSRS and TSQL, Power Query, MDX, PowerBI, and DAX
- Be able to quickly shape data into reporting and analytics solutions
- Create functional reporting
- Have knowledge of database fundamentals such as multidimensional database design, relational database design, and more
- Manage Infrastructure Tools incident resolution within the environment, facilitating collaboration among other infrastructure and business service support teams as required.
- Serve as the Infrastructure Tools escalation point for major incidents, and escalate to the Mgr. of the TCC and/or appropriate Gulfstream stakeholders as required.
- Ensure Infrastructure Tools root cause analysis is performed for any incident affecting GAC enterprise monitoring tools in accordance with Gulfstream policies and standards.
- Collaborate with the Technology Command Center to evaluate and recommend tools and processes that enhance the stability and functionality of the monitoring environment, ensuring that any new technologies are compatible with existing Gulfstream architecture and standards.
- Transform customer inputs and feedback into concept visualizations leveraging agile methodologies to develop and deliver iterative designs and enhance or streamline existing monitoring designs.