2nd & 3rd Shift Dispatchers

At Capital Courier Services, our daily goal is to continually prove to our customers that "Our Service Will Exceed Your Expectations". Communication is the key to our success and begins with our dispatchers.

We are currently looking to expand our team. Dispatch experience is desired but not required, we are willing to train the ideal candidate. We are looking for employees that are self-motivated and can work well with all kind of different personalities. Ideal candidate needs to be able to work independently, while multi-tasking in what can be a high demand position. Dispatchers will work on average 20-30 hours throughout the week including weekends. Need to be dependable and we require previous work references. Please review the posted qualifications prior to applying.

Shifts Schedules:

Monday through Sunday evening and overnight shifts Some Weekend availability required

Must however be willing to work any shift as needed/required

Job Duties will include:

Respond to customer requests by phone and/or computer, taking complete information on delivery orders, working quickly to assign drivers using strategic thinking to maximize driver coverage.

Communicate with our Independent Contractors with all of the delivery information, including delivery address, special instructions etc.

Ensure all deliveries are dispatched. Monitor Pickups and deliveries continuously, take initiative to ensure that all deadlines are met, and customers are updated.

Provide customers with and verify accurate job specific details (time, signature and charges).

Prioritize quickly and identify critical actions needed to deliver services required when faced with multiple demands.

Dispatchers must coordinate with other dispatchers and customer service representatives and the operations supervisor or manager as necessary.

Pay: Based on experience. We are looking for a candidate who can grow and could advance in our company. Future career advancement is our goal for all employees.

Communication method(s) used: Phone

Hours per week: 16 - 40 hr/week

Job Types: Part-time, Full-time

Salary: $14.00 - $18.00 per hour

Schedule:

Evening & Overnight Shifts

Weekends as needed

Work Location: In person