POS Systems Admin

Job DescriptionA restaurant industry client of Insight Global is seeking a systems administrator to join their team. This person will provide restaurant system configuration and menu maintenance & administration (food, beverage, retail, pricing, and related configurations) in support of the business needs. Assist the New Restaurant Opening (NRO) process by entering setup information in a timely manner. Frequently assist the Restaurant System Support and Guest Experience Innovation functions by performing related project tasks and assignments. Act as support escalation for all POS menus and related system configurations. Assist with menu and store level tasks related to the new Point of Sale project.Day to Day:- Administer approved menus & prices on all required computer applications including, but not limited to the NCR suite of products: Aloha, NCR Back Office (NBO), Online Ordering Web Admin & Menu Configurator.- Maintain system configuration settings on related computer applications, for all restaurants using Aloha Configuration Center, Command Center, NBO Back Office Manager, and any other tool that there is a developed need for.- Perform customer service relationship management, by responding to inquiries regarding system setup of related topics.- Provide escalation support of all restaurants as relates to POS system, back-office system, online ordering system, and any designated system that a need is developed for, using the designated support desk software.- Provide and maintain documentation regarding system configuration, maintenance processes & schedules, and support plans of related activities.- Provide and maintain related knowledge base articles for designated help desk software.- Provide support for the new Point of Sale project.PR: $50-$60HRWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .   To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Skills and Requirements- Bachelors Degree- 5 years combined point of sale use & administration experience required- 2 years cross functional project team SME Experience, including ownership of sub projects and activities required- Inventory management expertise is required- Familiarity with project life cycle required- 2+ years of Aloha Menu Admin experience- 2+ years knowledge of back-office systems - Experience working with PAR POS system nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.